Best AI Tools for Customer Service (2026)
Customer service teams use AI to deflect tickets, answer instantly from a knowledge base, and route conversations to the right place. These picks automate support without losing the human touch.
3 tools compared · Curated by AI Understanding (nonprofit)
Quick Comparison
| Tool | Best For | Farashi | Audience |
|---|---|---|---|
 SuperBot | AI tana goyan bayan aiki da kai, taɗi kai tsaye, FAQs na ecommerce, da jagorar jagora | Gwajin kyauta na kwanaki 10 + tsare-tsaren biya | B2B |
 CustomGPT.ai | Goyon bayan aiki da kai da masaniya-tushen chatbots | Shirye-shiryen da aka biya | B2B |
 Chatbase | Ƙungiyoyin tallafin abokin ciniki, hukumomi, da ƙananan kasuwanci | Kyauta + tsare-tsaren biya | B2B |
Detailed Reviews
SuperBot
AI chatbot da dandalin tattaunawa ta kai tsaye don tallafin abokin ciniki, ci gaba da ci gaba, da amsoshi na tushen ilimi.
Best for: AI tana goyan bayan aiki da kai, taɗi kai tsaye, FAQs na ecommerce, da jagorar jagora
CustomGPT.ai
Dandalin wakili na AI don tallafin abokin ciniki da mataimakan ilimin ciki waɗanda aka horar akan abun cikin ku.
Best for: Goyon bayan aiki da kai da masaniya-tushen chatbots
Chatbase
Maginin AI chatbot wanda ke horar da ChatGPT akan bayanan ku don ku iya ƙara widget din taɗi zuwa gidan yanar gizon ku.
Best for: Ƙungiyoyin tallafin abokin ciniki, hukumomi, da ƙananan kasuwanci