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Salesforce Einstein

Salesforce Einstein bụ akwa AI arụnyere n'ime usoro njikwa mmekọrịta ndị ahịa nke Salesforce (CRM), na-agbakwunye amụma, ntụnye na ọdịnaya mmepụta na ahịa, ọrụ na ngwa ahịa.

2 nkeji na-agụEmelitere ikpeazụ

Nchịkọta

It matters because it brings AI directly into the daily workflows of millions of business users without requiring data-science expertise.

Ime miri emi

Amalitere na 2016, Einstein tinyere mmụta igwe n'ofe Salesforce 'clouds' ka AI rụọ ọrụ na data CRM nke ụlọ ọrụ. Njirimara Einstein Classic gụnyere ndu na akara ohere (ịkọ amụma nke azụmahịa ga-emechi), ịkọ amụma, yana usoro ndị akwadoro. Site na ebili mmiri AI nke na-emepe emepe, Salesforce gbakwunyere Einstein GPT na Einstein Copilot, onye na-enyere aka mkparịta ụka nke nwere ike depụta ozi ịntanetị ịre ahịa, chịkọta ikpe, yana zaa ajụjụ dabere na data ụlọ ọrụ. Ibe etiti bụ Einstein Trust Layer, nke emebere iji dobe mkpali na nchekwa data ndị ahịa, kpuchie ozi nwere mmetụta, ma zere inwe data ahụ iji zụọ ụdị ntọala mpụga. Salesforce na-enyekwa Data Cloud iji jikọta data ndị ahịa yana, n'oge na-adịbeghị anya, Agentforce, ikpo okwu maka iwulite ndị ọrụ AI kwụụrụ onwe na-eme ihe n'ofe azụmahịa ahụ.

Nghọta nka nka

Einstein na-ejikọta mmụta igwe amụma ọdịnala (nkewa na ụdị regression maka akara na ịkọ amụma) yana ụdị asụsụ buru ibu maka ọrụ mmepụta. Maka njirimara mmepụta ọ na-eji ọgbọ eweghachite-agbakwunyere: A na-adọta ndekọ CRM dị mkpa ma tinye ya n'ime ngwa ngwa ka azịza ya dabere na ezigbo data ụlọ ọrụ kama ịmepụtara ya. The Trust Layer na-agbakwụnye okporo ụzọ nche dị ka nkpuchi data, nchọpụta nsí, na nkwekọrịta njide efu na ndị na-eweta ihe nlereanya iji kpuchido ozi ndị ahịa nwere mmetụta.

Mmetụta atụmatụ

Atụmatụ ndị na-ere ahịa

Ụzọ ndị na-ere ahịa na-emetụta atụmatụ ndị otu gị nwere ike ịrụ na-esote.

Ọnụ ego na mmefu ego

Usoro azụmahịa na nhọrọ mbugharị na-emetụta ọnụ ahịa ogologo oge yana ihe egwu.

Ihe ize ndụ na nchekwa

Ihe mkpali ụlọ ọrụ na-akpụzi ndabara ngwaahịa, ọnọdụ nchekwa, na oghere.

Ọdịnihu nke Salesforce Einstein

Salesforce na-agbasi mbọ ike gaa na 'Agent' AI na Agentforce, ebe ndị ọrụ AI na-edozi tiketi ọrụ, tozuru oke, wee rụọ ọrụ ọtụtụ nzọụkwụ na nleba anya mmadụ. Na-atụ anya ntọ ala miri emi na data Cloud Data jikọtara ọnụ, ndị nnọchite anya ụlọ ọrụ akọwapụtara, yana ọnụ ahịa dabere na nsonaazụ ma ọ bụ 'mkparịta ụka' edoziri. Nnukwu ihe ịma aka bụ ntụkwasị obi, izi ezi, na igosipụta ezigbo arụpụta ihe, yabụ, ụzọ nchekwa na nlọghachi azụ na itinye ego ga-abụ isi na etu Einstein na Agentforce si malite.

Mmejuputa n'ezie n'ụwa

Onye na-ere ahịa na-ahụ ọkwa nke Einstein na-eduga n'ọkwa nke atụmanya nwere ike ịtụgharị, yabụ na-ebute ụzọ kacha mma.

Onye na-ahụ maka nkwado na-eji Einstein chịkọta onwe ya ogologo okwu ikpe ndị ahịa wee depụta azịza dabere na akụkọ akaụntụ ahụ.

Onye na-ere ahịa na-arịọ Einstein Copilot ka ọ wepụta nnomi email ahaziri onwe maka ngalaba mkpọsa ozugbo n'ime Salesforce.

Onye na-ahụ maka ọrụ Agentforce na-ejide onwe ya ajụjụ ndị ahịa oge niile, na-ebute naanị nsogbu ndị siri ike nye mmadụ.

Ihe ize ndụ & okporo ụzọ nche

Mwepụta ọkwa nwere ike karịa nkwụsi ike na usoro nrụpụta n'ezie.

Ọnụ ahịa API ma ọ bụ mgbanwe amụma nwere ike imebi echiche n'otu abalị.

Ndabere otu onye na-ere ahịa na-abawanye mkpọchi na ọnụ ahịa mbugharị.

Map mmejuputa

1

Nyochaa ndị na-eweta ọrụ site na iji ọrụ nke gị na nhazi data.

2

Nyochaa nzuzo, nchekwa na usoro iwu tupu njikọta.

3

Jikwaa atụmatụ ọdịda n'ofe ụdị ma ọ bụ ndị na-ere ahịa.

4

Nyochaa ndetu mwepụta ka mgbanwe map ụzọ ghara iju ndị otu anya.

Nọgide na-eme nchọpụta

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Ajụjụ a na-ajụkarị

What is Salesforce Einstein?

Salesforce Einstein bụ akwa AI arụnyere n'ime usoro njikwa mmekọrịta ndị ahịa nke Salesforce (CRM), na-agbakwunye amụma, ntụnye na ọdịnaya mmepụta na ahịa, ọrụ na ngwa ahịa. Ọ dị mkpa n'ihi na ọ na-ebute AI ozugbo na-arụ ọrụ kwa ụbọchị nke nde ndị ọrụ azụmaahịa na-achọghị nka sayensị data.

Kedu ụdị ikpo okwu ngwanrọ Salesforce Einstein wuru n'ime?

Einstein bụ AI oyi akwa agbakwunyere n'ofe ahịa ahịa CRM nke Salesforce, ejiri maka ire, ọrụ na ire ahịa.

Kedu ihe Einstein na-eduga na akara ohere na-enyere ụlọ ọrụ aka ime?

Ntụle Einstein na-eji igwe amụma amụta ọkwa na-eduzi ma na-emekọ ihe site na ohere ha ịtụgharị, na-enyere ndị reps aka ibute ụzọ.

Gịnị bụ isi nzube nke Einstein Trust Layer?

The Trust Layer na-agbakwụnye okporo ụzọ nche dị ka nkpuchi data yana nkwekọrịta efu ka data CRM nwere mmetụta na-echekwa mgbe ị na-eji AI.

Kedu ka njirimara mmepụta Einstein si adabere na ezigbo data ụlọ ọrụ?

Einstein na-eji ọgbọ eweghachite-abawanye, na-etinye ndekọ CRM dị mkpa n'ime ngwa ngwa ka azịza ihe nlereanya ahụ gosipụta data ụlọ ọrụ n'ezie.

Kedu ihe bụ onyinye ọhụrụ Agentforce, Salesforce?

Agentforce bụ ikpo okwu Salesforce maka iwulite AI na-arụ ọrụ nke nwere ike iji nleba anya mmadụ rụchaa ọrụ azụmahịa ọtụtụ nzọụkwụ.