Best AI Tools for Customer Service (2026)
Customer service teams use AI to deflect tickets, answer instantly from a knowledge base, and route conversations to the right place. These picks automate support without losing the human touch.
3 tools compared · Curated by AI Understanding (nonprofit)
Quick Comparison
| Tool | Best For | Prissättning | Audience |
|---|---|---|---|
 SuperBot | AI-stöd för automatisering, livechatt, vanliga frågor om e-handel och lead routing | 10 dagars gratis provperiod + betalplaner | B2B |
 CustomGPT.ai | Support automation and knowledge-base chatbots | Paid plans | B2B |
 Chatbase | Customer support teams, agencies, and small businesses | Gratis + betalda planer | B2B |
Detailed Reviews
SuperBot
AI-chatbot och live-chatt-plattform för kundsupport, leadscore och kunskapsbaserade e-handelssvar.
Bäst för: AI-stöd för automatisering, livechatt, vanliga frågor om e-handel och lead routing
CustomGPT.ai
AI agent platform for customer support and internal knowledge assistants trained on your own content.
Bäst för: Support automation and knowledge-base chatbots
Chatbase
An AI chatbot builder that trains ChatGPT on your data so you can add a chat widget to your website.
Bäst för: Customer support teams, agencies, and small businesses