Saliyo AI Wakilin Ƙwarewar Abokin Ciniki
Saliyo kamfani ne da Bret Taylor da Clay Bavor suka kafa wanda ke gina wakilai masu alamar AI don kula da sabis na abokin ciniki don kasuwanci.
Dubawa
Its agents talk to customers across chat, voice, and more, resolving real issues rather than just deflecting them.
Zurfafa nutsewa
Saliyo AI na taimaka wa kamfanoni tura wakilan tattaunawa waɗanda ke wakiltar alamar su kuma a zahiri ɗaukar mataki: ba da kuɗi, sabunta biyan kuɗi, oda na bin diddigin, da haɓaka ga mutane lokacin da ake buƙata. Bret Taylor wanda ya kafa shi, tsohon babban jami'in Salesforce kuma na yanzu OpenAI kujera kujera, da Clay Bavor, babban jami'in Google mai tsawo, Saliyo ya sanya wakilansa a matsayin sabuwar ƙofar gaba don ƙwarewar abokin ciniki. Babban ra'ayin ƙira shine kowane wakili ya ƙunshi muryar kamfani, manufofin, da sautin kamfani, don haka baya jin kamar bot. Saliyo ta jaddada matakan tsaro don kiyaye wakilai kan manufofin, kuma musamman gabatar da samfurin farashi na tushen sakamako inda abokan ciniki ke biya mafi yawa lokacin da wakilin ya sami nasarar warware matsala, yana daidaita abubuwan ƙarfafa Saliyo tare da sakamako maimakon ƙarar tattaunawa kawai.
Fahimtar Fasaha
Wakilan Saliyo suna haɗa manyan nau'ikan harshe tare da tsararren ilimin kamfani, tsarin haɗin gwiwar tsarin kasuwanci, da tsayayyen hanyoyin tsaro. LLM tana gudanar da tattaunawa ta dabi'a, yayin da masu haɗin kai don yin odar tsarin, CRMs, da APIs suna barin wakili ya ɗauki takamaiman ayyuka. Don hana kashe-kashe manufofin ko hallucined hali, Saliyo na amfani da tsarin kulawa, wani lokacin bayyana a matsayin na biyu AI duba na farko, da ayyana dokoki game da abin da wakili zai iya kuma ba zai iya yi. Wannan rarrabuwar tattaunawa mai ma'ana daga aikin sarrafawa shine abin da ke sa wakilai amintacce isa ga ma'amaloli na gaske.
Dabarun Tasiri
Dabarun mai siyarwa
Taswirorin hanyoyin tallace-tallace suna yin tasiri ga abubuwan da ƙungiyar ku za ta iya ginawa na gaba.
Kudin da kasafin kuɗi
Sharuɗɗan kasuwanci da zaɓuɓɓukan turawa suna shafar farashi da haɗari na dogon lokaci.
Haɗari da aminci
Ƙwararrun kamfani suna siffanta ɓangarorin samfur, yanayin aminci, da buɗewa.
Makomar Wakilan Ƙwarewar Abokin Ciniki na Saliyo AI
Wakilan gwaninta na abokin ciniki kamar na Saliyo suna motsawa daga taɗi na rubutu zuwa murya mara ƙarfi da faɗakarwa, inda wakili zai iya kiran ku game da jinkirin jigilar kaya kafin ku tambaya. Farashin tushen sakamako zai iya zama al'adar masana'antu, sake fasalin yadda ake siyar da software. Kamar yadda wakilai ke kula da mafi yawan mazurarin tallafi, aikin ɗan adam yana motsawa zuwa ga sa ido kan lamuran da inganta halayen wakili. Yi tsammanin haɗin kai tare da tsarin baya don haka wakilai su warware ƙarar sarƙaƙƙiya, matsalolin matakai da yawa sun ƙare zuwa ƙarshe.
Aiwatar da Gaskiyar Duniya
Wakilin Saliyo mai dillali yana aiwatar da dawowa, bayar da kuɗi, da aika imel ɗin alamar jigilar kaya gabaɗaya a cikin taɗi.
Abokin ciniki na sadarwa yana tambayar wakilin murya don canza shirin su, kuma wakilin yana sabunta asusun a cikin tsarin lissafin kuɗi a ainihin lokacin.
Sabis na biyan kuɗi yana amfani da wakilin Saliyo wanda ya san manufar soke kamfanin kuma yana ba da rangwamen kuɗi daidai akan alamar.
Wakilin ya gane wani hadadden koke a wajen titin tsaronsa kuma ya zarce a hankali zuwa mutum mai cikakken mahallin tattaunawa.
Hatsari & Tsare-tsare
Sanarwar ƙaddamarwa na iya ƙetare kwanciyar hankali a cikin ayyukan samarwa na gaske.
Farashin API ko sauye-sauyen manufofi na iya karya zato cikin dare.
Dogaro mai siyarwa guda ɗaya yana ƙara kulle-kulle da farashin ƙaura.
Taswirar Hanya
Kimanta masu samarwa ta amfani da ayyukan ku da saitin bayanai.
Yi bitar sirri, tsaro, da sharuɗɗan doka kafin haɗin kai.
Kula da tsarin koma baya a cikin samfura ko masu siyarwa.
Saka idanu bayanin kula don haka canje-canjen taswirar hanya kada suyi mamakin ƙungiyoyi.
Ci gaba da Bincike
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Jagora na gaba
Imbue Reasoning Agents
Tambayoyin da ake yawan yi
What is Sierra AI Customer Experience Agents?
Saliyo kamfani ne da Bret Taylor da Clay Bavor suka kafa wanda ke gina wakilai masu alamar AI don kula da sabis na abokin ciniki don kasuwanci. Wakilan sa suna magana da abokan ciniki ta hanyar taɗi, murya, da ƙari, suna magance ainihin al'amura maimakon kawai karkatar da su.
Su wanene manyan masu kafa Saliyo?
Bret Taylor, tsohon shugaban kamfanin Salesforce da OpenAI shugaban hukumar, da Clay Bavor, wanda ya dade yana zartarwa Google ne suka kafa Saliyo.
Wane irin ƙirƙira farashi aka san Saliyo da shi?
Saliyo ta gabatar da farashin tushen sakamako, tare da daidaita abubuwan ƙarfafa ta tare da samun nasarar warware matsalolin abokin ciniki maimakon ƙarar tattaunawa.
Me ya bambanta wakilan Saliyo da babban chatbot?
Wakilan Saliyo suna wakiltar muryar alamar da manufofin kuma suna ɗaukar takamaiman ayyuka kamar sarrafa maido da sabunta asusu.
Ta yaya Saliyo ke ƙoƙarin hana jami'anta fita daga siyasa ko ruɗi?
Saliyo ta shimfiɗa ƙa'idodin ƙayyadaddun ƙa'idodi da bincike na kulawa a saman ƙirar harshe don kiyaye wakilai amintacce don ma'amala ta gaske.
Me zai faru idan wakilin Saliyo ya gamu da matsala a wajen titin tsaronsa?
Abubuwan da aka tsara da kyau suna haɓaka al'amurra masu sarƙaƙiya ko waɗanda ba su da iyaka ga ɗan adam, suna wucewa tare da cikakkiyar mahallin tattaunawa.