AI 워크플로우 자동화

The model may classify, extract, or propose a next step, while ordinary code coordinates execution. Reliability depends on state, permissions, retries, and verification across the entire workflow.

주요 시사점

• Map state and completion explicitly.
• Validate before side effects.
• Design retries and exception handling around real outcomes.

Map the trigger, inputs, decision points, actions, and completion condition. Identify which steps are deterministic and which depend on a model’s uncertain output. Keep the uncertain part as narrow and testable as the task allows. Validate model output before it changes records or triggers external actions. Check both schema and meaning, including account, destination, quantities, and the user’s authorized scope. A text prediction should not silently become permission. Design for duplicate events, partial completion, and timeouts. Durable state and operation identifiers can help prevent repeated side effects. A retry should reconcile what already happened instead of assuming that a missing response means nothing occurred. Keep approval and exception handling usable. People need enough context to evaluate a proposed action, and failures should reach an accountable owner. Measure completed, correct workflows and the burden of manual recovery, not only the number of automated steps executed.

1. Imagine a workflow creating a draft record successfully, then timing out before marking the job complete.
2. On retry, look up the existing operation identifier and verify the draft instead of creating a duplicate.
3. Resume the remaining step and record the verified final state.

The constructed example demonstrates safe recovery across a partial success.