Abakozi Bunganira
Decagon yubaka abakozi ba AI batera inkunga ibigo bikoresha mugutangiza ibiganiro byabakiriya kurwego.
Incamake
Its agents aim to resolve tickets autonomously while giving support teams tools to control, monitor, and improve agent behavior.
Kwibira cyane
Decagon ni intangiriro yibanze ku biganiro byo mu rwego rwo kuganira AI kugirango ifashe abakiriya, ikorana n'ibirango hirya no hino kuri e-ubucuruzi, fintech, hamwe na porogaramu zabaguzi. Abakozi bayo bakora ibiganiro na imeri, hamwe nijwi ryiyongera, bashushanya ikigo gifasha isosiyete, politiki, hamwe na sisitemu ihujwe kugirango basubize ibibazo kandi bafate ingamba nko kugenzura uko ibintu byifashe cyangwa gutunganya impinduka. Igitekerezo cyo gusinya ni uburyo bwo gukoresha abakozi ba Decagon, ibitabo byo mu rurimi karemano byemerera abadafite injeniyeri gusobanura neza uburyo umukozi agomba kwitwara mubihe byihariye, nkukuntu umuyobozi yatoza rep. Decagon ishimangira kandi gusesengura no kugenzura ubuziranenge kugirango amakipe abone icyo umukozi akora, gufata amakosa, no gukomeza kunonosora ibisubizo. Intego ni igipimo cyigenga cyo gukemura mugihe abantu bagenzura politiki.
Ubushishozi
Decagon ihuza imvugo nini nini hamwe no kugarura ubumenyi bwikigo no kwinjiza muri sisitemu yinyuma, ibisubizo rero bifite ishingiro kandi nibikorwa nukuri. Uburyo bukora bwibikorwa byabakozi bihindura amabwiriza yanditswe nabantu mumyitwarire yuburyo umukozi akurikiza, bikagabanya ibikenerwa mubuhanga kugirango ushireho impande zose. Igenzura nisesengura ryandika ibiganiro, ibendera ryimanza zidashidikanywaho, hamwe nuburyo bugaragara, kureka abayobozi bagashyigikira ibyemezo byo kugenzura no guhuza umukozi binyuze mumvugo yoroshye aho kuba code.
Ingaruka z'Ingamba
Vendor strategy
Ibishushanyo mbonera byabacuruzi bigira ingaruka kubiranga ikipe yawe ishobora kubaka ubutaha.
Igiciro na bije
Amagambo yubucuruzi nuburyo bwo kohereza bigira ingaruka kubiciro byigihe kirekire ningaruka.
Risk and safety
Isosiyete ishimangira gushiraho ibicuruzwa bitemewe, igihagararo cyumutekano, no gufungura.
Kazoza ka Decagon Inkunga
Decagon hamwe nabagenzi barimo gusunika kubakozi bakora umugabane munini uhoraho wijwi ryingoboka mu bwigenge, kwaguka kuva mwandiko ukajya mumajwi no kwishora mubikorwa. Amarushanwa yo guhatanira azava muburyo byoroshye amatsinda atari tekiniki ashobora guhindura imyitwarire yabakozi no kwizera ibyemezo byayo. Tegereza uburyo bwiza bwo kwiteza imbere aho sisitemu yigira kubikosora byabantu, hiyongereyeho uburyo bwimbitse bwa sisitemu kugirango abakozi bakemure ibyifuzo bigoye, intambwe nyinshi ibyifuzo birangira kurangira mugihe hagenzurwa inzira yubugenzuzi isobanutse kugirango yubahirizwe.
Gushyira mu bikorwa Isi
Isosiyete ikora fintech ireka umukozi wa Decagon asubiza ibibazo bya konte hanyuma agasubiramo uburyo bwo gukurikiza mugihe gikurikiza uburyo bukoreshwa na Agent Operating Procedures.
Ikirangantego cya e-ubucuruzi gikoresha Decagon kugirango ikemure aho-ni-gutumiza ibiganiro byanjye ukurura amakuru akurikirana kandi ugasubiza ako kanya.
Umuyobozi wunganira yandika igitabo cyururimi rworoshye rwo kubwira umukozi uburyo bwo gukemura ibyifuzo byo gusubizwa amafaranga runaka atanditse kode.
Itsinda ryiza risubiramo isesengura rya Decagon kugirango rimenyekanishe amakosa agaruka kandi rivugurura amabwiriza yabakozi kugirango bakosore.
Ingaruka & Kurinda
Gutangiza amatangazo arashobora gusumbya ituze mubikorwa nyabyo byakazi.
Ibiciro bya API cyangwa guhindura politiki birashobora guhagarika ibitekerezo ijoro ryose.
Abashoramari bonyine bishingira byongera gufunga no kwimuka.
Igishushanyo mbonera
Suzuma abatanga serivisi ukoresheje imirimo yawe bwite na datasets.
Ongera usuzume ubuzima bwite, umutekano, namategeko mbere yo kwishyira hamwe.
Komeza gahunda yo gusubira inyuma kurugero cyangwa abacuruzi.
Kurikirana inyandiko zisohora kugirango impinduka zumuhanda ntizitangaje amakipe.
Komeza Ubushakashatsi
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Ubuyobozi bukurikira
Imbue Impamvu
Ibibazo bikunze kubazwa
What is Decagon Support Agents?
Decagon yubaka abakozi ba AI batera inkunga ibigo bikoresha mugutangiza ibiganiro byabakiriya kurwego. Abakozi bayo bafite intego yo gukemura amatike yigenga mugihe batanga amatsinda yingoboka ibikoresho byo kugenzura, kugenzura, no kunoza imyitwarire yabakozi.
Ni ubuhe butumwa bwibanze bwa Decagon?
Decagon yubaka ibigo bya AI bifasha gukemura ibibazo bya serivisi zabakiriya muganira, imeri, nijwi.
Ni ubuhe buryo bukoreshwa n'abakozi ba Decagon?
Uburyo bukoreshwa bwabakozi nibitabo byururimi byoroheje bikinirwa byemerera abakozi badafite tekinike kwerekana imyitwarire yabakozi, kimwe no guhugura rep.
Nigute Decagon ikomeza ibisubizo byabakozi bayo kandi ibikorwa bifatika?
Decagon ikora LLMs hamwe no kugarura ubumenyi mubisosiyete hamwe no guhuza sisitemu kugirango ibisubizo bishingiye kandi nibikorwa mubyukuri.
Kuki Decagon ishimangira gusesengura no kugenzura ubuziranenge?
Isesengura reka abayobozi bashyigikire barebe icyo umukozi akora, ibendera ryimanza zitazwi, kandi uhore utezimbere ibisubizo.
Ni ubuhe bwoko bw'amasosiyete asanzwe ari abakiriya ba Decagon?
Decagon ikorana nibirango byibigo muri e-ubucuruzi, fintech, hamwe nibisabwa byabaguzi bifite umubare munini winkunga.