Incamake
Salesforce Einstein ni urwego rwa AI rwubatswe mu micungire y’imikoranire y’abakiriya ba CRM (CRM), yongeraho ibyahanuwe, ibyifuzo, hamwe nibintu bibyara inyungu kugurisha, serivisi, nibikoresho byo kwamamaza. Nibyingenzi kuko izana AI mubikorwa byakazi bya buri munsi bya miriyoni zabakoresha ubucuruzi badakeneye ubumenyi-siyanse.
Salesforce Einstein yunvikana neza murwego rwingamba, kugera kubitegererezo, gufata ibyemezo, hamwe nubufatanye bwibidukikije.
Kwibira cyane
Einstein yatangijwe mu 2016, yashyizemo imashini yiga imashini hirya no hino muri Salesforce 'ibicu' kugirango AI ikore ku makuru yihariye ya CRM. Ibintu bya kera bya Einstein biranga kuyobora no gutanga amanota (guhanura amasezerano azafunga), guhanura, no gusaba intambwe ikurikira. Hamwe na AI yibyara umusaruro, Salesforce yongeyeho Einstein GPT hanyuma Einstein Copilot, umufasha wibiganiro ushobora gutegura imeri yo kugurisha, kuvuga muri make imanza, no gusubiza ibibazo bishingiye kumibare yikigo. Igice cyo hagati ni Einstein Icyizere Layeri, yashizweho kugirango ibungabunge amakuru hamwe namakuru yumukiriya umutekano, mask amakuru yunvikana, kandi wirinde kugira ayo makuru akoreshwa muguhugura imiterere yimishinga yo hanze. Salesforce itanga kandi Data Cloud kugirango ihuze amakuru yabakiriya kandi, vuba aha, Agentforce, urubuga rwo kubaka abakozi ba AI bigenga bafata ibyemezo mubucuruzi.
Ubushishozi
Einstein ikomatanya imashini gakondo yo guhanura (gutondekanya no gusubira inyuma muburyo bwo gutanga amanota no guteganya) hamwe nururimi runini kubikorwa bitanga umusaruro. Kubintu bibyara inyungu ikoresha igarura-ryongerewe ibisekuru: inyandiko zijyanye na CRM zikururwa hanyuma zinjizwa mubisubizo bityo ibisubizo bishingiye kumibare nyayo yikigo aho guhimbwa. Icyizere Layeri yongeramo uburinzi nko guhisha amakuru, gutahura uburozi, n'amasezerano yo kugumana zeru hamwe nabatanga icyitegererezo kugirango barinde amakuru yumukiriya.
Kumenyekanisha Salesforce Einstein
Salesforce Einstein ni urwego rwa AI rwubatswe mu micungire y’imikoranire y’abakiriya ba CRM (CRM), yongeraho ibyahanuwe, ibyifuzo, hamwe nibintu bibyara inyungu kugurisha, serivisi, nibikoresho byo kwamamaza. Nibyingenzi kuko izana AI mubikorwa byakazi bya buri munsi bya miriyoni zabakoresha ubucuruzi badakeneye ubumenyi-siyanse. Salesforce Einstein yunvikana neza murwego rwingamba, kugera kubitegererezo, gufata ibyemezo, hamwe nubufatanye bwibidukikije. Kugira ngo wubake byimbitse, fata Salesforce Einstein nk'icyitegererezo gikora, ntabwo ari ikintu kimwe: gusobanura ibyagezweho, gusobanura ibitekerezo, no gutandukanya ibyo sisitemu ishobora gukora byizewe nibisaba guca imanza zinzobere.
Mubimenyerezo, amakipe akomeye akoresha Salesforce Einstein asuzuma ingamba zabacuruzi, ikarita yerekana ikarita yizewe, hamwe ningaruka zo gufunga mbere yo gukora. Bandika ibipimo ngenderwaho byerekana intsinzi, bagerageza kurwanya amakuru afatika hamwe nakazi keza, kandi bagasubiramo bashingiye kubikorwa byagaragaye ko batsinzwe aho gutsinda inshuro imwe. Aha niho imyumvire yubumenyi ihinduka mubushobozi burambye kubicuruzwa, politiki, nibikorwa.
Ibishushanyo mbonera byabacuruzi bigira ingaruka kubiranga ikipe yawe ishobora kubaka ubutaha. Mugihe kimwe, Amatangazo yo gutangiza arashobora gusumbya umutekano mubikorwa nyabyo byakazi. Uburyo bukomeye cyane ni uguhuza umuvuduko wikigereranyo hamwe na disipuline yimiyoborere: kuyobora abaderevu, gufata ibimenyetso, gutangaza ibyemezo byicyemezo, no gukomeza kuvugurura uburyo bwo kwirinda nkimyitwarire yicyitegererezo, ibyo abakoresha bategereje, nibisabwa n'amategeko bigenda bihinduka.
Ingaruka z'Ingamba
Ibishushanyo mbonera byabacuruzi bigira ingaruka kubiranga ikipe yawe ishobora kubaka ubutaha.
Ibishushanyo mbonera byabacuruzi bigira ingaruka kubiranga ikipe yawe ishobora kubaka ubutaha. Mubikorwa byujuje ubuziranenge, ibi bihindurwa mumategeko agenga imikorere, imipaka nyirubwite, hamwe n'imihango yo gusubiramo kenshi kugirango amakipe ashobore kwigirira ikizere aho gupima ibidasobanutse.
Amagambo yubucuruzi nuburyo bwo kohereza bigira ingaruka kubiciro byigihe kirekire ningaruka.
Amagambo yubucuruzi nuburyo bwo kohereza bigira ingaruka kubiciro byigihe kirekire ningaruka. Mubikorwa byujuje ubuziranenge, ibi bihindurwa mumategeko agenga imikorere, imipaka nyirubwite, hamwe n'imihango yo gusubiramo kenshi kugirango amakipe ashobore kwigirira ikizere aho gupima ibidasobanutse.
Isosiyete ishimangira gushiraho ibicuruzwa bitemewe, igihagararo cyumutekano, no gufungura.
Isosiyete ishimangira gushiraho ibicuruzwa bitemewe, igihagararo cyumutekano, no gufungura. Mubikorwa byujuje ubuziranenge, ibi bihindurwa mumategeko agenga imikorere, imipaka nyirubwite, hamwe n'imihango yo gusubiramo kenshi kugirango amakipe ashobore kwigirira ikizere aho gupima ibidasobanutse.
Gushyira mu bikorwa Isi
Igurisha ryerekana Einstein ayoboye amanota amanota akurikirana amahirwe ashobora guhinduka, bityo bagashyira imbere icyerekezo gishyushye.
Umukozi wunganira akoresha Einstein mugukoresha-incamake urubanza rurerure rwa serivisi zabakiriya no gutegura igisubizo gishingiye kumateka ya konti.
Umucuruzi arasaba Einstein Copilot gukora kopi ya imeri yihariye kubice byo kwiyamamaza imbere muri Salesforce.
Umukozi wa serivisi ya Agentforce yigenga akemura ibibazo byabakiriya bisanzwe, bikazamura ibibazo byumuntu gusa.
Uburyo bwo Gushyira mu bikorwa
Salesforce Einstein mubikorwa
Igurisha ryerekana Einstein ayoboye amanota amanota akurikirana amahirwe ashobora guhinduka, bityo bagashyira imbere icyerekezo gishyushye.
Igurisha ryerekana ko Einstein ayoboye amanota yerekana amanota ashobora guhinduka, bityo bagashyira imbere ibishyushye bishyushye Amakipe ubusanzwe abona ibisubizo byiza iyo asobanuye ibipimo byujuje ubuziranenge imbere, agakomeza inzira yo kuzamura abantu kubibazo, kandi akurikirana inyungu zibyara umusaruro hamwe nibiciro byamakosa mugihe runaka.
Salesforce Einstein mubikorwa
Umukozi wunganira akoresha Einstein mugukoresha-incamake urubanza rurerure rwa serivisi zabakiriya no gutegura igisubizo gishingiye kumateka ya konti.
Umukozi wunganira akoresha Einstein mugukoresha-incamake murubanza rurerure rwa serivisi zabakiriya no gutegura igisubizo gishingiye mumateka ya konti Amakipe akunze kubona ibisubizo byiza iyo asobanuye ibipimo ngenderwaho byimbere, agakomeza inzira yo kuzamura abantu kubibazo byimbitse, kandi agakurikirana inyungu zibyara umusaruro hamwe nibiciro byamakosa mugihe runaka.
Salesforce Einstein mubikorwa
Umucuruzi arasaba Einstein Copilot gukora kopi ya imeri yihariye kubice byo kwiyamamaza imbere muri Salesforce.
Umucuruzi arasaba Einstein Copilot gukora kopi ya imeri yihariye kumurongo wo kwiyamamaza imbere yamakipe ya Salesforce mubusanzwe abona umusaruro ushimishije mugihe basobanuye ibipimo byujuje ubuziranenge imbere, bagakomeza inzira yo kuzamura abantu kubibazo, kandi bagakurikirana inyungu zibyara umusaruro nibiciro byamakosa mugihe runaka.
Salesforce Einstein mubikorwa
Umukozi wa serivisi ya Agentforce yigenga akemura ibibazo byabakiriya bisanzwe, bikazamura ibibazo byumuntu gusa.
Umukozi wa serivisi ya Agentforce yigenga akemura ibibazo bisanzwe byabakiriya, bikazamura ibibazo byingutu kumakipe yumuntu mubisanzwe abona ibisubizo byiza iyo asobanuye ibipimo ngenderwaho byimbere, agakomeza inzira yo kuzamura abantu kubibazo byimbitse, kandi akurikirana inyungu zibyara umusaruro nibiciro byamakosa mugihe runaka.
Ingaruka & Kurinda
Gutangiza amatangazo arashobora gusumbya ituze mubikorwa nyabyo byakazi.
Ibiciro bya API cyangwa guhindura politiki birashobora guhagarika ibitekerezo ijoro ryose.
Abashoramari bonyine bishingira byongera gufunga no kwimuka.
Igishushanyo mbonera
Suzuma abatanga serivisi ukoresheje imirimo yawe bwite na datasets.
Suzuma abatanga serivisi ukoresheje imirimo yawe bwite na datasets. Fata buri ntambwe nk irembo ryibimenyetso: niba ibipimo bitujujwe, hagarika kuzenguruka, funga icyuho, hanyuma noneho wagure imikoreshereze.
Ongera usuzume ubuzima bwite, umutekano, namategeko mbere yo kwishyira hamwe.
Ongera usuzume ubuzima bwite, umutekano, namategeko mbere yo kwishyira hamwe. Fata buri ntambwe nk irembo ryibimenyetso: niba ibipimo bitujujwe, hagarika kuzenguruka, funga icyuho, hanyuma noneho wagure imikoreshereze.
Komeza gahunda yo gusubira inyuma kurugero cyangwa abacuruzi.
Komeza gahunda yo gusubira inyuma kurugero cyangwa abacuruzi. Fata buri ntambwe nk irembo ryibimenyetso: niba ibipimo bitujujwe, hagarika kuzenguruka, funga icyuho, hanyuma noneho wagure imikoreshereze.
Kurikirana inyandiko zisohora kugirango impinduka zumuhanda ntizitangaje amakipe.
Kurikirana inyandiko zisohora kugirango impinduka zumuhanda ntizitangaje amakipe. Fata buri ntambwe nk irembo ryibimenyetso: niba ibipimo bitujujwe, hagarika kuzenguruka, funga icyuho, hanyuma noneho wagure imikoreshereze.