Salesforce Einstein
Salesforce Einstein waa lakabka AI ee lagu dhisay Salesforce ee xidhiidhka macaamiisha (CRM), isagoo ku daraya saadaal, talooyinka, iyo nuxurka wax-soo-saarka iibka, adeegga, iyo agabka suuq-geynta.
Dulmar
It matters because it brings AI directly into the daily workflows of millions of business users without requiring data-science expertise.
quusid qoto dheer
Waxaa la bilaabay 2016, Einstein wuxuu ku dhejiyaa barashada mashiinka guud ahaan Salesforce 'clouds' si AI ay ugu shaqeyso xogta CRM ee shirkadda. Astaamaha Einstein Classic waxa ka mid ah dhibcaha rasaasta iyo fursada ( saadaalinta heshiisyada xidhi doona), saadaalinta, iyo talooyinka soo socda Iyada oo la adeegsanayo mowjadda AI ee abuurista, Salesforce waxay ku dartay Einstein GPT ka dibna Einstein Copilot, kaaliyaha wada hadalka kaas oo diyaarin kara iimayllada iibka, soo koobaya kiisaska, kana jawaabi kara su'aalaha ku saleysan xogta shirkadda. Qaybta dhexe waa lakabka Einstein Trust, kaas oo loogu talagalay in lagu ilaaliyo soo-jeedinta iyo xogta macmiilka, daboolo macluumaadka xasaasiga ah, kana fogaato in xogtaas loo isticmaalo in lagu tababaro moodooyinka aasaasiga ah ee dibadda. Salesforce waxa kale oo ay bixisaa Data Cloud si ay u midayso xogta macaamiisha iyo, dhawaanahan, Agentforce, madal lagu dhiso wakiilada AI madax-bannaan ee qaadaya tallaabooyinka ganacsiga oo dhan.
Aragtida Farsamada
Einstein wuxuu isku daraa barashada mashiinka saadaalinta dhaqameed (kala soocida iyo moodooyinka dib u soo celinta ee dhibcaha iyo saadaalinta) iyo moodooyinka luqadaha waaweyn ee hawlaha curinta. Astaamaha wax-soo-saarka waxay u isticmaashaa dib-u-soo-celinta-kordhinta: diiwaannada CRM ee khuseeya waa la jiidaa oo la geliyaa isla markiiba si jawaabaha ay saldhig u yihiin xogta dhabta ah ee shirkadda halkii la abuuri lahaa. Lakabka Trust wuxuu ku daraa dariiqyada ilaalinta sida qarinta xogta, ogaanshaha sunta, iyo heshiisyada haynta eber ee bixiyayaasha moodeelka si loo ilaaliyo macluumaadka macaamiisha xasaasiga ah.
Saamaynta Istiraatijiyadeed
Istaraatiijiyadda iibiyaha
Wadooyinka iibiyuhu waxay saameeyaan sifooyinka ay kooxdaadu dhisi karto marka xigta.
Qiimaha iyo miisaaniyada
Shuruudaha ganacsiga iyo ikhtiyaarka geynta ayaa saameeya kharashka iyo khatarta muddada-dheer.
Khatarta iyo badbaadada
Dhiirrigelinta shirkadu waxay qaabaysaa wax-soo-saarka alaabada, booska badbaadada, iyo furfurnaanta.
Mustaqbalka Salesforce Einstein
Salesforce waxay si adag ugu riixaysaa 'wakiil' AI oo leh Agentforce, halkaas oo wakiilada AI ay si iskood ah u xalliyaan tigidhada adeegga, u qalmaan hoggaaminta, oo ay dhammaystiraan hawlo badan oo tallaabo ah oo leh kormeerka aadanaha. Filo qoto dheer oo salka ku haya xogta xogta Cloud midaysan, wakiilo badan oo warshado gaar ah, iyo qiimaynta ku xidhan natiijooyinka ama 'wadahadallada' la maareeyay. Caqabadaha waaweyn waa kalsoonida, saxnaanta, iyo caddaynta guulaha wax soo saarka ee dhabta ah, markaa ilaalinta amniga iyo soo celinta la qiyaasi karo ee maalgashiga ayaa ahaan doona udub dhexaadka sida Einstein iyo Agentforce ay u kobcaan.
Dhaqangelinta Adduunka-dhabta ah
Wakiil wax iibsigu waxa uu arkaa darajooyinka Einstein ee hogaaminta kuwaas oo rajadoodu ay u badan tahay in ay beddelaan, sidaa darteed waxa ay mudnaanta siiyaan hoggaanka ugu kulul.
Wakiilka taageerada wuxuu isticmaalaa Einstein si uu si toos ah u soo koobo kiis dheer oo adeegga macaamiisha ah oo uu u diyaariyo jawaab ku salaysan taariikhda xisaabta.
Suuqgeeyuhu wuxuu waydiiyaa Einstein Copilot inuu soo saaro koobiga iimaylka shakhsi ahaaneed ee qaybta ololaha tooska ah gudaha Salesforce.
Wakiilka adeegga Agentforce wuxuu si iskiis ah wax uga qabtaa su'aalaha macaamiisha caadiga ah, isaga oo u kordhinaya kaliya arrimaha adag ee aadanaha.
Khatarta & Dariiqyada Ilaalada
Ogeysiisyada bilawga ah ayaa laga yaabaa inay ka dheereeyaan xasilloonida socodka shaqo ee wax soo saarka dhabta ah.
Qiimaynta API ama isbedelada siyaasada waxay jebin karaan malo awaalka habeen dhaxa
Ku-tiirsanaanta iibiyuhu wuxuu kordhiyaa qufulka iyo kharashaadka socdaalka.
Qorshe Hawleedka Dhaqangelinta
Qiimee bixiyeyaasha adiga oo isticmaalaya hawlahaaga iyo kaydinta xogtaada.
Dib u eeg sirta, amniga, iyo shuruudaha sharciga ka hor is dhexgalka.
Ilaali qorshaha dib u dhaca ee moodooyinka ama iibiyeyaasha.
La soco qoraalada sii daynta si isbeddellada khariidadda waddo aysan ula yaabin kooxaha.
Sii wad Sahaminta
Free newsletter
Get the daily AI briefing
Three verified AI stories every weekday morning, written in plain English. Free forever, no ads.
One email each weekday. Unsubscribe in one click. We never sell or share your address.
Test yourself
Take the Salesforce Einstein quiz
Instant feedback on every answer, and a shareable certificate with a verifiable ID once you pass a course.
Support free AI education. AI Understanding is a 501(c)(3) nonprofit — no ads, no paywall, ever. Make a donation
Hagaha xiga
OpenAI Sora
Su'aalaha soo noqnoqda
What is Salesforce Einstein?
Salesforce Einstein waa lakabka AI ee lagu dhisay Salesforce ee xidhiidhka macaamiisha (CRM), isagoo ku daraya saadaal, talooyinka, iyo nuxurka wax-soo-saarka iibka, adeegga, iyo agabka suuq-geynta. Waa arrin sababtoo ah waxay si toos ah AI ugu keentaa qulqulka shaqada maalinlaha ah ee malaayiin isticmaalayaasha ganacsiga ah iyada oo aan u baahnayn khibrad xog-cilmiyeed.
Waa maxay nooca kombuyuutar ee Salesforce Einstein lagu dhisay?
Einstein waa lakabka AI ee ku dhex-jira Salesforce's CRM platform, oo loo isticmaalo iibka, adeegga, iyo suuqgeynta.
Muxuu Einstein hogaamiyo iyo dhibcaha fursada ka caawiya ganacsiyada inay sameeyaan?
Dhibcaha Einstein waxay isticmaashaa barashada mashiinka saadaalinta si ay u kala sarreyso hogaaminta oo ay wax uga qabato suurtagalnimadooda inay beddelaan, ka caawinta soo celinta mudnaanta.
Waa maxay ujeedada ugu weyn ee lakabka Trust Einstein?
Lakabka Kalsoonida wuxuu ku daraa dariiqyada ilaalinta sida qarinta xogta iyo heshiisyada haynta eber si xogta xasaasiga ah ee CRM ay u ahaato mid la ilaaliyo marka la isticmaalayo AI abuurista.
Sidee bay astaamaha Einstein ugu sii jiri karaan xogta dhabta ah ee shirkadda?
Einstein wuxuu adeegsadaa jiil la kordhiyey dib u soo celinta, isagoo gelinaya diiwaannada CRM ee khuseeya isla markiiba si jawaabaha moodeelku u muujiyaan xogta dhabta ah ee shirkadda.
Waa maxay bixinta cusub ee Agentforce, Salesforce?
Agentforce waa madal Salesforce ee lagu dhisayo AI wakiilka ah kaas oo si madaxbanaan u dhamaystiri kara hawlo ganacsi oo dhowr tallaabo ah oo leh kormeerka aadanaha.