引导式测验 · 中等 等级
酒店业和酒店测验中的人工智能
涵盖动态定价、RevPAR、宾客服务自动化、占用相关能源控制以及人性化热情好客的价值。
问题 1 的 8
什么是酒店的“动态定价”？
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- 什么是酒店的“动态定价”？
- 根据需求和其他信号实时调整房价
- 全年向每位客人收取相同的固定费率
- 只接受现金付款
- 按客人国籍定价客房
- 酒店人工智能试图最大化的 RevPAR 指标代表什么？
- 每份年度报告的审查
- 每间可用客房的收入
- 每英亩房间比率
- 每次广告投放的收入
- What type of language technology can help a hotel voice chatbot answer guest questions?
- 蛋白质折叠
- Satellite change detection
- Speech recognition and natural-language processing for a closed-domain question-answering workflow
- A building occupancy sensor alone
- What was Hilton’s Connie in its 2016 pilot with IBM?
- An automated room-pricing engine
- An HVAC occupancy sensor
- A guest-room booking database
- A Watson-enabled robot concierge that answered questions about amenities and nearby attractions
- How can occupancy-based controls help a hotel reduce HVAC use?
- Adjust ventilation or temperature when rooms are vacant, using occupancy sensing
- Keep every room at maximum heating continuously
- Use only guest reviews to control airflow
- Turn off all ventilation regardless of occupancy
- What does hotel service research suggest about automating guest-facing work?
- Every guest prefers fully automated service
- Some guests value human interaction, so technology should support rather than erase all human touchpoints
- Robots guarantee higher service quality in every setting
- Human interaction has no effect on hotel experience
- How is RevPAR commonly calculated?
- Total hotel profit divided by employees
- Number of occupied rooms divided by guest complaints
- Room revenue divided by available rooms, or average daily room rate multiplied by occupancy
- Room revenue divided only by occupied rooms
- What did a field study of human and robotic hotel service agents report?
- Robots always outperform human service
- Hotels should remove every human guest-service role
- The study measured room-price prediction only
- Robotic agents could complement human staff without diminishing guest satisfaction in the studied setting