UMHLAHLANDLELA Wezinkampani

Glean

I-Glean isesho lwe-AI yebhizinisi kanye nomsizi womsebenzi oxhuma kuzo zonke izinhlelo zokusebenza zenkampani ukuze uphendule imibuzo futhi uthole ulwazi kuzo zonke.

Uhlolojikelele

I-Glean isesho lwe-AI yebhizinisi kanye nomsizi womsebenzi oxhuma kuzo zonke izinhlelo zokusebenza zenkampani ukuze uphendule imibuzo futhi uthole ulwazi kuzo zonke. Ibalulekile ngoba iguqula ulwazi lwebhizinisi oluhlakazekile lube umsizi oseshekayo, owazi imvume.

I-Glean iqondwa kangcono kumongo wesu, ukufinyelela kwemodeli, izinqumo zeplathifomu, nobambiswano lwe-ecosystem.

I-Deep Dive

Yasungulwa ngo-2019 ngu-Arvind Jain (owayekade engunjiniyela Google kanye nomsunguli ka-Rubrik) nethimba, uGlean uzimisele ukuxazulula inkinga ekhungathekisayo: abasebenzi bachitha amahora bezingela ukuze bathole ulwazi olusakazwa kuyo yonke i-Slack, Google I-imeyili, i-imeyili, i-Confluence, i-Jira, i-Confluence amanye amathuluzi. I-Glean yakha igrafu yolwazi oluqondene nenkampani ethile kanye nenkomba yokusesha kuzo zonke lezi zinhlelo, bese yenza i-AI ekhiqizayo phezulu ukuze abasebenzi bakwazi ukubuza imibuzo yolimi lwemvelo futhi bathole izimpendulo ezisekelwe phansi ngezixhumanisi zemithombo. Okubaluleke kakhulu, ihlonipha izimvume zokufinyelela ezikhona, ngakho-ke abantu babona kuphela lokho abavunyelwe ukukwenza. I-Glean inwetshiwe kusukela ekusesheni yaya kokuthi 'Glean Assistant' kanye namathuluzi okwakha ama-ejenti, izibeka njengengxenyekazi ye-AI yomsebenzi evundlile. Yakhula ngokushesha, yafinyelela amanani ezigidigidi zamadola njengoba amabhizinisi ayefuna enye indlela evikelekile, yangaphakathi yama-chatbots abathengi.

I-Technical Insight

I-Glean ixhuma kuzinhlelo zokusebenza ze-SaaS ngama-API, amadokhumenti ezinkomba nemilayezo kuyilapho ilondoloza uhlu lokulawula ukufinyelela lwento ngayinye (ACL). Yakha igrafu yolwazi ethwebula abantu, amaqembu, amaphrojekthi, nobudlelwano bokuqukethwe, kanye namasiginali afana nokwakamuva nobuqambi ukuze kukalwe imiphumela. Emibuzweni, isebenzisa isizukulwane sokubuyiswa-esithuthukisiwe: ithola amadokhumenti avunyelwe afaneleka kakhulu, iwanikeze imodeli yolimi enkulu, futhi ibuyisele impendulo ekhonjiwe. Ukusetshenziswa kwemvume ngesikhathi sombuzo kuqinisekisa ukuthi abasebenzisi abalokothi babone okuqukethwe okukhawulelwe.

UGlean ungumbungazi ohamba phambili

I-Glean isesho lwe-AI yebhizinisi kanye nomsizi womsebenzi oxhuma kuzo zonke izinhlelo zokusebenza zenkampani ukuze uphendule imibuzo futhi uthole ulwazi kuzo zonke. Ibalulekile ngoba iguqula ulwazi lwebhizinisi oluhlakazekile lube umsizi oseshekayo, owazi imvume. I-Glean iqondwa kangcono kumongo wesu, ukufinyelela kwemodeli, izinqumo zeplathifomu, nobambiswano lwe-ecosystem. Ukuze wakhe ukuqonda okujulile, phatha i-Glean njengemodeli yokusebenza, hhayi isici esisodwa: chaza imiphumela efiselekayo, cacisa ukuqagela, futhi uhlukanise lokho isistimu engakwenza ngokwethembeka kulokho okusadinga ukwahlulela kochwepheshe.

Empeleni, amaqembu aqinile asebenzisa i-Glean ahlola isu lomthengisi, ukwethembeka kwemephu yomgwaqo, kanye nobungozi bokukhiya ngaphambi kokuzibophezela. Babhala imibandela yempumelelo ecacile, ukuhlola okuqhathaniswa nedatha engokoqobo nokugeleza komsebenzi, futhi baphindaphinde ngokusekelwe kumaphethini okuhluleka aqashiwe esikhundleni sokuwina kwebhentshimakhi yesikhathi esisodwa. Yilapho ukuqonda kwethiyori kuguquka kube amandla ahlala njalo kuwo wonke umkhiqizo, inqubomgomo, kanye nokusebenza.

Imephu yemigwaqo yabathengisi ithonya izici ithimba lakho elingazakha ngokulandelayo. Ngesikhathi esifanayo, izimemezelo Zokuqalisa zingase zidlule ukuzinza ekusebenzeni kwangempela kokukhiqiza. Indlela eqine kakhulu iwukuhlanganisa isivinini sokuhlola nesiyalo sokuphatha: qhuba abashayeli bezindiza, bamba ubufakazi, ushicilele amalogi ezinqumo, futhi ubuyekeze izivikelo ngokuqhubekayo njengoba imodeli yokuziphatha, okulindelwe ngabasebenzisi, kanye nezimfuneko zokulawula zishintsha.

I-Strategic Impact

Imephu yemigwaqo yabathengisi ithonya izici ithimba lakho elingazakha ngokulandelayo.

Imephu yemigwaqo yabathengisi ithonya izici ithimba lakho elingazakha ngokulandelayo. Ekusetshenzisweni kwekhwalithi ephezulu, lokhu kuhunyushwa emithethweni yokusebenza elinganisekayo, imingcele yobunikazi, nemikhuba yokubuyekeza ephindelelayo ukuze amaqembu akwazi ukukala ukuzethemba esikhundleni sokukala ukungaqondakali.

Imigomo yezohwebo nezinketho zokuthunyelwa zithinta izindleko zesikhathi eside nobungozi.

Imigomo yezohwebo nezinketho zokuthunyelwa zithinta izindleko zesikhathi eside nobungozi. Ekusetshenzisweni kwekhwalithi ephezulu, lokhu kuhunyushwa emithethweni yokusebenza elinganisekayo, imingcele yobunikazi, nemikhuba yokubuyekeza ephindelelayo ukuze amaqembu akwazi ukukala ukuzethemba esikhundleni sokukala ukungaqondakali.

Izinxephezelo zenkampani zibumba okuzenzakalelayo kwemikhiqizo, ukuma kokuphepha, nokuvuleleka.

Izinxephezelo zenkampani zibumba okuzenzakalelayo kwemikhiqizo, ukuma kokuphepha, nokuvuleleka. Ekusetshenzisweni kwekhwalithi ephezulu, lokhu kuhunyushwa emithethweni yokusebenza elinganisekayo, imingcele yobunikazi, nemikhuba yokubuyekeza ephindelelayo ukuze amaqembu akwazi ukukala ukuzethemba esikhundleni sokukala ukungaqondakali.

Ikusasa likaGlean

U-Glean usuka ekusesheni nasezimpendulweni uya kubenzeli abazimele abaqedela imisebenzi kuzo zonke izinhlelo zokusebenza zebhizinisi, ezifana nokubhala imibiko, ukubuyekeza amathikithi, noma izisebenzi ezigibelayo. Lindela ukugeleza komsebenzi okuzenzakalelayo okucebile, ukuhlaziya okujulile kwezikhala zolwazi lwenhlangano, nokusekelwa kwamamodeli angokwezifiso navulekile. Njengoba izinkampani zisezingeni 'kusendlalelo se-AI', i-Glean iqhudelana ne-Microsoft Copilot nabanye, behlukanisa ngobubanzi bezinhlelo zokusebenza ezihlukene, ukuqina kwemvume, kanye nenkundla yemodeli yokungaziwa.

Ukuqaliswa Komhlaba Wangempela

Unjiniyela omusha ubuza uGlean ukuthi 'ngisebenzisa kanjani ukwenza isiteji?' futhi ithola impendulo eqoqwe kuma-wikis angaphakathi nemicu ye-Slack, enezixhumanisi.

Umthengisi ubuza i-Glean ngedekhi yakamuva, amanani, namanothi e-akhawunti mayelana nokulindelwe, akhishwe kuDrayivu, i-Salesforce, kanye ne-imeyili ngesikhathi esisodwa.

Umenzeli wosekelo usebenzisa i-Glean ukuze athole ukulungiswa okusemthethweni kwesiphazamisi esivelayo kuwo wonke amathikithi e-Jira namadokhumenti obunjiniyela.

Ithimba lakwa-HR lakha i-ejenti ye-Glean ephendula izinzuzo zesisebenzi kanye nemibuzo yenqubomgomo esekelwe kumadokhumenti angaphakathi agunyaziwe.

Amaphethini Okusebenzisa

Khothoza ngokusebenza

Unjiniyela omusha ubuza uGlean ukuthi 'ngisebenzisa kanjani ukwenza isiteji?' futhi ithola impendulo eqoqwe kuma-wikis angaphakathi nemicu ye-Slack, enezixhumanisi.

Unjiniyela omusha ubuza uGlean ukuthi 'ngisebenzisa kanjani ukwenza isiteji?' futhi ithola impendulo eqoqwe kuma-wikis angaphakathi kanye nemicu ye-Slack, enezixhumanisi Amathimba ngokuvamile athola imiphumela engcono uma echaza imikhawulo yekhwalithi ngaphambili, egcina indlela yokukhuphuka yabantu yamakesi asemaphethelweni, futhi alandelele kokubili izinzuzo zokukhiqiza nezindleko zamaphutha ngokuhamba kwesikhathi.

Khothoza ngokusebenza

Umthengisi ubuza i-Glean ngedekhi yakamuva, amanani, namanothi e-akhawunti mayelana nokulindelwe, akhishwe kuDrayivu, i-Salesforce, kanye ne-imeyili ngesikhathi esisodwa.

Umthengisi ubuza i-Glean ngedekhi yakamuva, amanani, namanothi e-akhawunti mayelana nokulindelwe, akhishwe ku-Drive, Salesforce, kanye ne-imeyili ngesikhathi esisodwa Amaqembu ngokuvamile athola imiphumela engcono uma echaza imikhawulo yekhwalithi ngaphambili, agcine indlela yokukhuphuka yomuntu yamakesi asemaphethelweni, futhi alandelele kokubili izinzuzo zokukhiqiza nezindleko zamaphutha ngokuhamba kwesikhathi.

Khothoza ngokusebenza

Umenzeli wosekelo usebenzisa i-Glean ukuze athole ukulungiswa okusemthethweni kwesiphazamisi esivelayo kuwo wonke amathikithi e-Jira namadokhumenti obunjiniyela.

I-ejenti yosekelo isebenzisa i-Glean ukuze ithole isinqumo esisemthethweni sesiphazamisi esiphindelelayo kuwo wonke amathikithi e-Jira namadokhumenti onjiniyela Amaqembu ngokuvamile athola imiphumela engcono uma echaza izilinganiso zekhwalithi ngaphambili, egcina indlela yokukhuphuka yabantu yamakesi asemaphethelweni, futhi alandelele kokubili izinzuzo zokukhiqiza nezindleko zamaphutha ngokuhamba kwesikhathi.

Khothoza ngokusebenza

Ithimba lakwa-HR lakha i-ejenti ye-Glean ephendula izinzuzo zesisebenzi kanye nemibuzo yenqubomgomo esekelwe kumadokhumenti angaphakathi agunyaziwe.

Ithimba lakwa-HR lakha i-ejenti ye-Glean ephendula izinzuzo zezisebenzi kanye nemibuzo yenqubomgomo esekelwe kumadokhumenti angaphakathi agunyaziwe Amaqembu ngokuvamile athola imiphumela engcono uma echaza izilinganiso zekhwalithi ngaphambili, egcina indlela yokukhuphuka kwabantu yamacala abucayi, futhi alandelela kokubili izinzuzo zokukhiqiza nezindleko zamaphutha ngokuhamba kwesikhathi.

Izingozi & Guardrails

!

Izimemezelo zokwethula zingase zeqe ukuzinza ekugelezeni komsebenzi wangempela wokukhiqiza.

!

Izintengo ze-API noma izinguquko zenqubomgomo zingaphula ukucabanga ngobusuku obubodwa.

!

Ukuncika komthengisi oyedwa kukhulisa izindleko zokukhiya nokufuduka.

Ukuqalisa Umhlahlandlela

1

Linganisa abahlinzeki usebenzisa eyakho imisebenzi namasethi edatha.

Linganisa abahlinzeki usebenzisa eyakho imisebenzi namasethi edatha. Phatha isinyathelo ngasinye njengesango lobufakazi: uma imibandela ingafinyelelwa, misa ukukhishwa, vala igebe, bese unweba ukusetshenziswa.

2

Buyekeza ubumfihlo, ukuphepha, nemibandela yomthetho ngaphambi kokuhlanganiswa.

Buyekeza ubumfihlo, ukuphepha, nemibandela yomthetho ngaphambi kokuhlanganiswa. Phatha isinyathelo ngasinye njengesango lobufakazi: uma imibandela ingafinyelelwa, misa ukukhishwa, vala igebe, bese unweba ukusetshenziswa.

3

Gcina uhlelo lokubuyela emuva kuwo wonke amamodeli noma abathengisi.

Gcina uhlelo lokubuyela emuva kuwo wonke amamodeli noma abathengisi. Phatha isinyathelo ngasinye njengesango lobufakazi: uma imibandela ingafinyelelwa, misa ukukhishwa, vala igebe, bese unweba ukusetshenziswa.

4

Gada amanothi okukhululwa ukuze izinguquko zemephu yomgwaqo zingamangazi amaqembu.

Gada amanothi okukhululwa ukuze izinguquko zemephu yomgwaqo zingamangazi amaqembu. Phatha isinyathelo ngasinye njengesango lobufakazi: uma imibandela ingafinyelelwa, misa ukukhishwa, vala igebe, bese unweba ukusetshenziswa.

Qhubeka Uhlole