UMHLAHLANDLELA Wezinkampani

Glean

I-Glean isesho lwe-AI yebhizinisi kanye nomsizi womsebenzi oxhuma kuzo zonke izinhlelo zokusebenza zenkampani ukuze uphendule imibuzo futhi uthole ulwazi kuzo zonke.

2 amaminithi ukufundaIgcine ukubuyekezwa

Uhlolojikelele

It matters because it turns scattered corporate knowledge into an instantly searchable, permission-aware assistant.

I-Deep Dive

Yasungulwa ngo-2019 ngu-Arvind Jain (owayekade engunjiniyela Google kanye nomsunguli ka-Rubrik) nethimba, uGlean uzimisele ukuxazulula inkinga ekhungathekisayo: abasebenzi bachitha amahora bezingela ukuze bathole ulwazi olusakazwa kuyo yonke i-Slack, Google I-imeyili, i-imeyili, i-Confluence, i-Jira, i-Confluence amanye amathuluzi. I-Glean yakha igrafu yolwazi oluqondene nenkampani ethile kanye nenkomba yokusesha kuzo zonke lezi zinhlelo, bese yenza i-AI ekhiqizayo phezulu ukuze abasebenzi bakwazi ukubuza imibuzo yolimi lwemvelo futhi bathole izimpendulo ezisekelwe phansi ngezixhumanisi zemithombo. Okubaluleke kakhulu, ihlonipha izimvume zokufinyelela ezikhona, ngakho-ke abantu babona kuphela lokho abavunyelwe ukukwenza. I-Glean inwetshiwe kusukela ekusesheni yaya kokuthi 'Glean Assistant' kanye namathuluzi okwakha ama-ejenti, izibeka njengengxenyekazi ye-AI yomsebenzi evundlile. Yakhula ngokushesha, yafinyelela amanani ezigidigidi zamadola njengoba amabhizinisi ayefuna enye indlela evikelekile, yangaphakathi yama-chatbots abathengi.

I-Technical Insight

I-Glean ixhuma kuzinhlelo zokusebenza ze-SaaS ngama-API, amadokhumenti ezinkomba nemilayezo kuyilapho ilondoloza uhlu lokulawula ukufinyelela lwento ngayinye (ACL). Yakha igrafu yolwazi ethwebula abantu, amaqembu, amaphrojekthi, nobudlelwano bokuqukethwe, kanye namasiginali afana nokwakamuva nobuqambi ukuze kukalwe imiphumela. Emibuzweni, isebenzisa isizukulwane sokubuyiswa-esithuthukisiwe: ithola amadokhumenti avunyelwe afaneleka kakhulu, iwanikeze imodeli yolimi enkulu, futhi ibuyisele impendulo ekhonjiwe. Ukusetshenziswa kwemvume ngesikhathi sombuzo kuqinisekisa ukuthi abasebenzisi abalokothi babone okuqukethwe okukhawulelwe.

I-Strategic Impact

Isu lomthengisi

Imephu yemigwaqo yabathengisi ithonya ukuthi yiziphi izici iqembu lakho elingazakha ngokulandelayo.

Izindleko kanye nesabelomali

Imigomo yezohwebo nezinketho zokuthunyelwa zithinta izindleko zesikhathi eside nobungozi.

Ingozi nokuphepha

Izinxephezelo zenkampani zibumba okuzenzakalelayo komkhiqizo, ukuma kokuphepha, nokuvuleleka.

Ikusasa likaGlean

U-Glean usuka ekusesheni nasezimpendulweni uya kubenzeli abazimele abaqedela imisebenzi kuzo zonke izinhlelo zokusebenza zebhizinisi, ezifana nokubhala imibiko, ukubuyekeza amathikithi, noma izisebenzi ezigibelayo. Lindela ukugeleza komsebenzi okuzenzakalelayo okucebile, ukuhlaziya okujulile kwezikhala zolwazi lwenhlangano, nokusekelwa kwamamodeli angokwezifiso navulekile. Njengoba izinkampani zisezingeni 'kusendlalelo se-AI', i-Glean iqhudelana ne-Microsoft Copilot nabanye, behlukanisa ngobubanzi bezinhlelo zokusebenza ezihlukene, ukuqina kwemvume, kanye nenkundla yemodeli yokungaziwa.

Ukuqaliswa Komhlaba Wangempela

Unjiniyela omusha ubuza uGlean ukuthi 'ngisebenzisa kanjani ukwenza isiteji?' futhi ithola impendulo eqoqwe kuma-wikis angaphakathi nemicu ye-Slack, enezixhumanisi.

Umthengisi ubuza i-Glean ngedekhi yakamuva, amanani, namanothi e-akhawunti mayelana nokulindelwe, akhishwe kuDrayivu, i-Salesforce, kanye ne-imeyili ngesikhathi esisodwa.

Umenzeli wosekelo usebenzisa i-Glean ukuze athole ukulungiswa okusemthethweni kwesiphazamisi esivelayo kuwo wonke amathikithi e-Jira namadokhumenti obunjiniyela.

Ithimba lakwa-HR lakha i-ejenti ye-Glean ephendula izinzuzo zesisebenzi kanye nemibuzo yenqubomgomo esekelwe kumadokhumenti angaphakathi agunyaziwe.

Izingozi & Guardrails

Izimemezelo zokwethula zingase zeqe ukuzinza ekugelezeni komsebenzi wangempela wokukhiqiza.

Izintengo ze-API noma izinguquko zenqubomgomo zingaphula ukucabanga ngobusuku obubodwa.

Ukuncika komthengisi oyedwa kukhulisa izindleko zokukhiya nokufuduka.

Ukuqalisa Umhlahlandlela

1

Linganisa abahlinzeki usebenzisa eyakho imisebenzi namasethi edatha.

2

Buyekeza ubumfihlo, ukuphepha, nemibandela yomthetho ngaphambi kokuhlanganiswa.

3

Gcina uhlelo lokubuyela emuva kuwo wonke amamodeli noma abathengisi.

4

Gada amanothi okukhululwa ukuze izinguquko zemephu yomgwaqo zingamangazi amaqembu.

Qhubeka Uhlole

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Imibuzo evame ukubuzwa

What is Glean?

I-Glean isesho lwe-AI yebhizinisi kanye nomsizi womsebenzi oxhuma kuzo zonke izinhlelo zokusebenza zenkampani ukuze uphendule imibuzo futhi uthole ulwazi kuzo zonke. Ibalulekile ngoba iguqula ulwazi lwebhizinisi oluhlakazekile lube umsizi oseshekayo, owazi imvume.

Iyiphi inkinga enkulu uGlean ahlose ukuyixazulula ezinkampanini?

I-Glean ihlanganisa ukusesha kuwo wonke amathuluzi afana ne-Slack, Drive, ne-Jira ukuze abasebenzi bakwazi ukuthola ngokushesha ulwazi lwangaphakathi olusabalele.

Yini eyakhayo i-Glean ukuze ithwebule ubudlelwano phakathi kwabantu, amaphrojekthi, nokuqukethwe?

UGlean wakha igrafu yolwazi oluqondene nenkampani ethile kanye nenkomba yokusesha kuwo wonke amasistimu axhunyiwe.

U-Glean uqinisekisa kanjani ukuthi abasebenzi babona kuphela ulwazi abavunyelwe ukulufinyelela?

I-Glean igcina izimvume zento ngayinye (ACLs) futhi iyaziphoqelela lapho iphendula, ukuze abasebenzisi bangalokothi babone okuqukethwe okukhawulelwe.

Ubani owayengumsunguli oyinhloko we-Glean, oletha ulwazi lwangaphambili oluvela ku-Google no-Rubrik?

U-Arvind Jain, owayengunjiniyela we-Google kanye nomsunguli okanye no-Rubrik, usize ukuthola u-Glean ngo-2019.

Iyiphi inqubo evumela u-Glean ukuthi aphendule imibuzo ngezingcaphuno kunokuqagela?

U-Glean ulanda amadokhumenti avunyelwe afaneleka kakhulu futhi awanikeze imodeli yolimi ukuze akhiphe izimpendulo ezicashuniwe.