Kwenzekeni
I-Ringg, inkundla ye-ejenti yebhizinisi, ikhiphe ama-agent e-AI axhaswe amamodeli e-OpenAI ukuze asingathe imisebenzi yesevisi yamakhasimende emabhizinisini amakhulu aseNdiya. Uhlelo lusebenzisa indlela yamamodeli amaningi, imisebenzi yomzila eya ku-GPT-4.1 yezwi nengxoxo yesikhathi sangempela, GPT-5.6 Luna ngezidingo ezithile zokusebenza, kanye ne-GPT-5.6 Terra yokuhlaziya ngemva kokushaya ucingo. Lesi sakhiwo sivumela i-Ringg ukuthi ixazulule imibuzo efinyelela ku-65% ngokuzenzakalelayo, ngamaklayenti athile afana ne-Policybazaar kanye ne-Practo ebika ukuthuthuka okukhulu kwezilinganiso zokuxazulula nokusebenza kahle kwezindleko.
I-Ringg, inkundla yezwi ne-ejenti yengxoxo, isebenzise isistimu ye-ejenti yebhizinisi eyakhelwe kumamodeli we-OpenAI ukuze iphathe isevisi yamakhasimende kumabhizinisi amakhulu abathengi e-India. Inkundla ibhekana nezindleko eziphezulu nobunzima bokwenyusa isevisi yamakhasimende abantu ngokusebenzisa i-AI ukuze isingathe imisebenzi ehlukene, eyenziwa mathupha njengokuthenga umshwalense nokubhukha ama-aphoyintimenti. Uhlelo lusebenzisa izwi, ingxoxo, WhatsApp, namashaneli ewebhu, lisebenzisa i-architecture eyinhloko ehlanganisa amamodeli asebenza kahle kakhulu njenge-GPT-5.6.
Ukuqaliswa kobuchwepheshe kuhilela isendlalelo se-orchestration esiyinkimbinkimbi imizila esebenza kumamodeli athile e-OpenAI asekelwe kuzidingo zomsebenzi. I-GPT-4.1 iphatha iningi lethrafikhi yezwi neyengxoxo yesikhathi sangempela, kuyilapho i-GPT-5.6 Luna isetshenziswa lapho ukusebenza kwayo, ukubambezeleka, noma ukusebenza kwentengo kusifanele kangcono isicelo. I-GPT-5.6 I-Terra inikezelwe ekuhlaziyweni kwangemuva kocingo, okuhlanganisa izifinyezo nokuhlukaniswa kwemizwa, futhi i-GPT-5.6 Sol isekela ukuhlola nokuthuthukisa ukugeleza komsebenzi ngokushesha. Le ndlela yamamodeli amaningi ivumela i-Ringg ukuthi ilungiselele kokubili izindleko nekhwalithi, ngokufuduka kwemithwalo ethile yesikhathi sangempela isuka ku-GPT-4.1 iye ku-GPT-5.6 I-Luna yokunciphisa izindleko zemodeli cishe ngo-90%.
Ama-ejenti akwa-Ringg ayakwazi ukwenza ukuhamba komsebenzi okuyinkimbinkimbi, okuyizinyathelo eziningi ngokuhlanganisa nama-CRM, izinkundla zamathikithi, amasistimu okukhokha, nama-API angaphakathi. Isistimu isebenzisa isisekelo solwazi esihlanganisa ukuhlunga okuhlelekile nokubuyiswa kwe-semantic kuwo wonke amafomethi edatha ahlukahlukene ukuze kuqinisekiswe izimpendulo ezinembile. Ukuze kusetshenziswe isikhathi eside, uhlelo ludala izifinyezo ezihlelekile lapho umongo usondela kumathokheni we-80,000, ukulondoloza ulwazi olubalulekile ngaphandle kokuthumela ngokuphindaphindiwe wonke umlando. Lokhu kuvumela ukuphathwa kwengxoxo okungaguquki kuzo zonke iziteshi namadivayisi ahlukene.
Ipulatifomu isetshenziswe namakhasimende amaningi amakhulu, okuletha ukuthuthuka okubalulekile kokusebenza. I-Policybazaar, inkundla yomshwalense eku-inthanethi, isebenzisa i-Ringg ukuphatha izicelo zamakhasimende ezingaphezu kuka-57,000, ngama-67% wezingcingo ezixazululwe ngaphandle kokungenelela komuntu. Lokhu kusetshenziswa kwehlise izikhathi zokuphendula ezimaphakathi ukusuka kumaminithi angu-8-12 ukuya ngaphansi kwamasekhondi angu-60. I-Practo, inkundla yokunakekelwa kwezempilo, ithole isilinganiso esingu-85% sokuxazululwa kocingo lokuqala futhi yehlisa izindleko zokusebenza ngo-70% uma kuqhathaniswa nokuhamba komsebenzi kwangaphambilini okuholwa ngumuntu. I-Groww, inkundla yokutshala imali, ixazulula u-72% wemibuzo engenayo ehlobene nemikhiqizo yezezimali ngokuphelele ngokuzisiza.
Imininingwane yomthombo: openai.com ↗
Kungani kubalulekile
Lokhu kuthunyelwa kubonisa ukusetshenziswa okungokoqobo, okukhulu kwama-ejenti e-AI enkonzweni yamakhasimende, okudlulela ngalé kwamakhono etiyetha kuya emiphumeleni yebhizinisi elinganisekayo. Ngokuhlanganisa amamodeli amaningi e-OpenAI abe isendlalelo esihlanganisiwe se-orchestration, i-Ringg ibhekana nezinselele zezindleko nokubambezeleka kokusebenzelana kwe-AI yesikhathi sangempela. Ukwehliswa okungama-90% kwezindleko zemodeli yemithwalo ethile yomsebenzi kanye nekhono lokusingatha ukugeleza komsebenzi ngezilimi eziningi, okuyinkimbinkimbi kubonisa ukuthi ama-agent e-AI aba enye indlela esebenzayo, engabizi kakhulu kunezikhungo zezingcingo ezisetshenziswa abantu zendabuko. Lolu shintsho lunomthelela omkhulu ekusebenzeni kwebhizinisi, okuphakamisa ukuthi ukujula kokuzenzakalela kanye nemiphumela eqediwe yebhizinisi kuba amamethrikhi amasha empumelelo yesevisi yamakhasimende.
Ukuthunyelwa kwama-ejenti akwa-Ringg's AI kumele isinyathelo esibalulekile ekusetshenzisweni okungokoqobo kwe-AI kusevisi yamakhasimende ebhizinisi. Ngokufinyelela amazinga aphezulu wokuxazulula ngaphandle kokungenelela komuntu, inkundla ibonisa ukuthi i-AI ingakwazi ukusingatha ukusebenzisana okuyinkimbinkimbi, kwesikhathi sangempela ngezinga lokuthembeka nokusebenza kahle obekunzima ukulifinyelela ngaphambilini. Lokhu kuphawuleka kakhulu uma kubhekwa ukwehluka kwezilimi eziningi kanye nezifunda ezimakethe ezisebenzela i-Ringg, lapho i-GPT-5.6 Terra izuze ukunemba okungafika ku-97% ezilimini ezivamile zesifunda.
Imithelela yezomnotho yalobu buchwepheshe mikhulu. Ukwehliswa okungama-90% kwezindleko zemodeli yemithwalo ethile yomsebenzi, kuhlanganiswe nokwehliswa kwezindleko zokusebenza ngama-70% kumakhasimende afana ne-Practo, kusikisela ukuthi ama-agent e-AI anganikeza isixazululo esingabizi kakhulu kunezikhungo zezingcingo ezivame ukusetshenziswa abantu. Lokhu kusebenza kahle kwezindleko kuqhutshwa amandla okwenza imibuzo evamile kanye nokusetshenziswa kwesu lamamodeli amaningi omzila elilungiselela kokubili ukusebenza kanye nentengo.
Ukushintsha ukusuka ekulinganiseni impumelelo yesevisi yekhasimende ngomthamo wekholi noma ukubalwa kwekhanda kuye ekukaleni ngemiphumela yebhizinisi eqediwe kanye nokujula kokuzenzakalela kubonisa ushintsho endleleni amabhizinisi abheka ngayo ukusebenza kwamakhasimende. Indlela ka-Ringg, egxile ekuxazululeni izicelo zamakhasimende ngenhlanganisela yama-ejenti e-AI kanye nokwanda kwabantu, ihambisana nalo mbono omusha. Lolu shintsho lunamandla okuguqula imboni yokuhlinzeka ngamakhasimende, iyenze isebenze kahle, ikhule, futhi iphendule izidingo zamakhasimende.
I-Interactive Mechanism: Indlela Esebenza Ngayo Ngempela
Hlola ubuchwepheshe obuyisisekelo ngemuva kwalokhu kuthuthukiswa ngokuhlanganyela.
crm_get_transaction(id='4092').What most distinguishes an AI agent from a basic chatbot?
Ongakubuka ngokulandelayo
Gada ukunwetshwa kwamakhono e-ejenti yesiphequluli se-Ringg ku-KYC nezinqubo zokugibela, kanye nokuthuthukiswa koqweqwe lomongo wesiteshi esiphambanayo. Ukwengeza, landelela ukuthi ingabe ezinye izinkundla zebhizinisi zisebenzisa amasu afanayo omzila wamamodeli amaningi ukuze kuthuthukiswe izindleko nokusebenza, futhi ubheke ukuthi lezi zinzuzo ezibikiwe zokusebenza kahle ziyaphindwa yini kuzo zonke izimboni nezimakethe zendawo.
I-Ringg okwamanje ithuthukisa ama-ejenti esiphequluli isebenzisa amandla e-OpenAI okusebenzisa ikhompuyutha kwimisebenzi efana nokugibela inkundla, izinqubo ze-Know Your Customer (KYC), ukuxazulula izinkinga ze-IT, nokucutshungulwa kwezicelo. Impumelelo yalawa ma-ejenti esiphequluli izoba inkomba eyinhloko yekhono lenkundla lokukhulisa amandla ayo okuzisebenzela ngaphezu kwenkonzo yamakhasimende iye kweminye imisebenzi yebhizinisi.
Inkampani iphinde isebenze ngesendlalelo somongo esingagcina ulwazi kuwo wonke amashaneli nokusebenzisana. Lesi sici sizovumela amakhasimende ukuthi aqale isicelo ngezwi, asiqhube ku-WhatsApp, futhi asiqedele esipheqululini ngaphandle kokuphinda imininingwane. Ukuqaliswa kwalesi sendlalelo somongo kungathuthukisa kakhulu ukuzizwisa komsebenzisi futhi kwandise ukusebenza kahle kwesevisi yamakhasimende eqhutshwa yi-AI.
Ukwamukelwa kwesu le-Ringg lokusebenzisa amamodeli amaningi ngezinye izinkundla zamabhizinisi kuzoba inkambiso ebalulekile okufanele ibukwe. Uma ezinye izinkampani ziqala ukusebenzisa izindlela ezifanayo ukuze zithuthukise ukuthunyelwa kwazo kwe-AI, kungaholela ekushintsheni okubanzi kokuthi amabhizinisi aphatha kanjani ingqalasizinda yawo ye-AI, ngokugxila kakhulu ekusebenzeni kahle kwezindleko kanye nokwenza kahle kokusebenza.