AI 신뢰 보정

Distinguish statistical calibration from a person’s trust. A calibrated probability score has an empirical relationship to how often predictions are correct across comparable cases. Human trust also depends on interface design, past experience, explanations, and the consequences of mistakes. A model’s verbal confidence is another output to evaluate. It may sound certain without reliable evidence. Even a statistically calibrated model can perform poorly, and good calibration on one dataset does not guarantee calibration after a shift in language, domain, or task. Give users information that supports independent checking. Show sources, describe relevant limitations, and separate verified results from inferred conclusions. Avoid decorative confidence badges that suggest more precision than was measured. Test how people use the system, including whether they notice errors and exercise overrides appropriately. Measure both overreliance and unnecessary rejection. Update guidance when behavior changes, and preserve a straightforward way to report mistakes or complete the task without the model.