I-WIRED ibika izilungisi zezimangalo zomshwalense ziveza imibono engemihle ngendlela engavamile nge-AI

Kwenzekeni

I-WIRED ibika ukuthi abalungisi bezicelo zomshwalense babe nomuzwa omubi kakhulu we-AI phakathi kwezisebenzi zaseMelika ekuhlaziyeni kwe-Glassdoor: amaphesenti angama-98 ezibuyekezo ezisho i-AI ayebucayi. Abalungisi batshele i-WIRED ukuthi i-AI yahlukanisa ngokungalungile izimangalo, ikhiqize izifinyezo ezingalungile futhi ngezinye izikhathi ithuthe umthwalo wokulungisa amaphutha kubasebenzi abangabantu.

I-WIRED ibika ukuthi ucwaningo lwe-Glassdoor luthole amaphesenti angama-98 okubuyekezwa ngabalungisi bezicelo zomshwalense abathi i-AI yayingeyinhle, okwenza lo msebenzi waba ugxeka kakhulu i-AI ekuhlaziyweni okuchazwe yi-athikili. Ukubuyekezwa kubikwa ukuthi zikhala ngabaholi abaphoqa izinhlelo ze-AI kubasebenzi nakumakhasimende naphezu kwamaphutha abonwayo. Isazi sezomnotho esiphezulu se-Glassdoor uChris Martin utshele i-WIRED ukuthi ekuqaleni ubengawulindele umphumela futhi wakuchaza njengobufakazi bezibalo ezibanzi kulo msebenzi. Izinto ezinikeziwe azibandakanyi idathasethi yedatha ye-Glassdoor, indlela yokwenza, inombolo yokubuyekezwa noma izibalo zokuqhathanisa zeminye imisebenzi, ngakho-ke i-AI Understanding ayizange ikuqinisekise ngokuzimela okutholiwe okungamaphesenti angu-98.

I-WIRED ibika ukuthi u-Ahmad Jackson, owake wasebenza ezimangalweni zomshwalense omkhulu, uchaze uhlelo lwe-AI olusetshenziselwa ukubika ukulahleka kokuqala. NgokukaJackson, lolu hlelo luthumele ukuthutheleka okungazelelwe kwezimangalo ezingahlukaniswanga kahle kubalungisi, okudingeke baziguqule. Uphinde watshela i-WIRED ukuthi imibono engelona iqiniso ekhiqizwe yi-AI ibonakala ekufingqweni kwezimangalo nokuthi ngezinye izikhathi abalungisi badlulisela lawo maphutha kubamangali noma kubameli babo ngaphambi kokuthola inkinga. UJackson uthe lolu hlelo lwengeza umsebenzi wathi ngokuhamba kwesikhathi wayishiya inkampani. I-WIRED iphinde icaphune isikhulu esiphezulu uGeoffrey Conrad echaza ukukhathala okusabalele okuvela ku-AI okubekwa kubasebenzi.

I-WIRED ibika ukuthi imboni yezicelo zezicelo nayo ibhekene nengcindezi yokuqashwa. Lo mbhalo uthi i-Bureau of Labor Statistics yabikezela ngo-2024 ukuthi inani labalungisa izimangalo e-US lizokwehla ngo-18,900, noma ngamaphesenti amahlanu, kule minyaka eyishumi elandelayo. I-WIRED iphinde ibike ukuthi idatha ye-BLS ibonise ukuqashwa komkhakha wehla ngamaphesenti angu-21 phakathi kukaMeyi 2025 noMeyi 2026, kuyilapho i-Glassdoor ibike ukwehla okungamaphesenti angu-50 kokuthunyelwe kwezinga lokungena kusukela ngo-2025. Lesi sihloko sichaza ingxenye yokwehla kubuchwepheshe futhi sichaza imizamo yomshwalense yokwenza ngokuzenzakalelayo ukutholwa kwesimangalo, ukucutshungulwa komonakalo osuselwe ezithombeni kanye nezifinyezo zenkokhelo yezokwelapha. Lezo zibalo aziqinisekiswanga ngokuzimela ezintweni ezinikeziwe.

I-WIRED ibeka lezo zikhalazo eceleni kwezibonelo zokuzenzakalela kwamanje noma okuhlosiwe. Le ndatshana ibika ukuthi i-chatbot yokuphathelene yeLemonade, i-AI Jim, iphathe imibiko yokuqala engamaphesenti angama-96 esikhathi sokuphela konyaka ka-2025, kuyilapho okuzenzakalelayo kusingathwe cishe amaphesenti angama-55 azo zonke izimangalo. Umkhulumeli weLemonade uPaul Staats utshele i-WIRED ukuthi i-automation ihloselwe ukuvumela abasebenzi ukuthi bagxile ezimangalweni eziyinkimbinkimbi ezidinga uzwela nobungcweti. Omele Ipulazi Lombuso u-Justin Tomczak naye utshele i-WIRED ukuthi inkampani ifuna ukunikeza abasebenzi amathuluzi angcono. I-athikili iphinda ibike ukuthi abalungisi babona inani elilinganiselwe ku-AI, okuhlanganisa imisebenzi yokulawula efana nokwelula ukubhukha imoto eqashiwe.

Imininingwane yomthombo: wired.com ↗

Kungani kubalulekile

Umbiko uxhumanisa ukumelana nendawo yokusebenza nokwehluleka okungokoqobo enqubweni yezinga eliphezulu. Izimangalo zomshwalense zithinta izinkokhelo ngemuva kwezingozi, ukulinyazwa kwempahla kanye nemicimbi yezokwelapha, ngakho-ke ukuzenzela okuzenzakalelayo kungadala ukudideka kubanikazi bamapholisi kuyilapho kushiya abasebenzi benesibopho sokuchaza noma ukulungisa umphumela.

Ukubika kwe-WIRED kukhombisa ukuthi kungani ukuzenzekelayo kumshwalense kubaluleke kakhulu kunoshintsho lwesoftware olusebenza ngemuva. Ukucutshungulwa kwezimangalo kunganquma ukuthi abantu bayayithola yini imali ngemva kokusha kwekhaya, ingozi yemoto noma isigameko sokwelashwa. I-athikili ibika ukuthi i-AI ingase ihlaziye izithombe namavidiyo, ifinyeze amakhulukhulu wamakhasi amarekhodi ezokwelapha futhi icubungule imibhalo elayishiwe ngaphambi kokwenza inkokhelo. Uma amasistimu anjalo eshiya imininingwane noma efunda kabi idokhumenti, umphumela ungathinta inkokhelo yekhasimende. I-athikili enikeziwe ayinikezi izibonelo ezihloliwe zokukhokha kancane okuthile noma ukunqatshelwa okungalungile, ngakho leyo miphumela akufanele ithathwe njengesungulwe ngale kwama-akhawunti abalulwe emithonjeni ye-WIRED.

Umbiko uphinde ugqamise inkinga yokuziphendulela. Imibiko ye-WIRED yokuthi amakhasimende angase angazi ukuthi isistimu ye-AI ibangele ukudideka noma ulwazi olungelona iqiniso futhi angase asole isilungisi oxhumana nomphumela. Lokho kungashiya abasebenzi abangabantu benesibopho sokulungisa amaphutha abangazange bawadale, kuyilapho amakhasimende engase abe nobunzima bokubekela inselele inqubo ezenzakalelayo. USandy Avina, owayekade elungisa izinto manje osesebenzelana nemboni yomshwalense, utshele i-WIRED ukuthi abalungisayo banokholo olulinganiselwe ekuphumeni kwe-AI futhi wachaza ukuthi ukonakala emqulwini wommeli noma iphuzu elingekho esifingqweni sezokwelapha kungaholela kanjani ekukhokheni okungalungile. Lokhu ukukhathazeka okubikiwe, hhayi amanani amaphutha akalwa ngokuzimela.

Imiphumela yokuqashwa yengeza esinye isendlalelo. Imibiko ye-WIRED yokuthi ukuthunyelwa kwezimangalo zezinga lokungenela kwehle kakhulu ngenkathi abenkampani yomshwalense kanye nabaqalayo bephromotha ukuzenzela njengendlela yokusingatha umsebenzi omningi nabantu abambalwa. UChris Martin we-Glassdoor utshele i-WIRED ukuthi ukubuyekezwa kuba ngokumelene ne-AI kakhulu lapho abasebenzi bezwa ukudilizwa, okuphakamisa ukuthi imizwa engemihle ingase ibonise ukungavikeleki komsebenzi njengokunganeliseki nge-software. Lokho kuhumusha kuwukuhlaziya kukaMartin njengoba kubikwe yi-WIRED; impahla enikeziwe ayibonisi ukuthi i-AI ibangele ukwehla kokuqashwa okubikiwe, futhi ayikuhlukanisi ukuncishiswa okuhlobene ne-AI kwezinye izici zomnotho, zenhlangano noma zokulawula.

I-athikili iveza umbono olinganiselwe wokuthi ukuthunyelwa okuphumelelayo kungase kubukeke kanjani. I-WIRED ibika ukuthi abalungisi babona inani ekusetshenzisweni kokuqondisa okuncane, kuyilapho abamele inkampani bechaza i-AI njengethuluzi lokukhulula abasebenzi ukuze bagxile emacaleni ayinkimbinkimbi. I-akhawunti kaConrad eya ku-WIRED ithi umsebenzi wezimangalo ungadinga ukuzwelana nokwahlulela ngemva kwezenzakalo ezibuhlungu, okuhlanganisa nomlilo wendlu olahlekelwe ngokuphelele. Ngakho-ke udaba lwenzuzo yomphakathi akukhona nje ukuthi abahlinzeki bomshwalensi basebenzisa i-AI, kodwa ukuthi i-automation ilondoloza ukubuyekezwa okunengqondo komuntu kanye nokusekelwa lapho amakhasimende ebhekene nezinga eliphezulu noma izimangalo ezinzima ngokomzwelo.

Ongakubuka ngokulandelayo

Imibuzo ebalulekile ihlanganisa ukuthi ingabe abahlinzeki bomshwalense bangabonisa yini ukuthi ukucutshungulwa kwezimangalo ezisizwa yi-AI kuthuthukisa ukunemba, ukuthi abantu bazibuyekeza kangaki izinqumo ezizenzakalelayo nokuthi abasebenzi noma amakhasimende angakwazi yini ukuhlonza ukuthi i-AI ibe nesandla ephutheni. Umbiko onikeziwe awusho ngokuzimela isilinganiso salokhu kwehluleka noma ukusebenza kwezinhlelo ezithile.

Abadayisi bomshwalensi kufanele bacindezelwe ukuze bathole ubufakazi bokuthi amasistimu abo e-AI asebenza kanjani ezimangalweni zangempela, hhayi nje kuphela ukuthi anciphisa isikhathi sokucubungula. I-WIRED ibika izimangalo zokungahlukaniswa kahle kwezigaba, izifinyezo eziqanjiwe kanye nolwazi olungekho, kodwa i-athikili ayinikezi amanani wephutha wezinga lesistimu, ukuhlola okuzimele noma ukuhlukaniswa ngohlobo lwesimangalo. Ukudalulwa okuwusizo kuzobandakanya ukuthi imiphumela ezenzakalelayo ilungiswa kangaki, ukuthi izinkokhelo zishintshwa kangaki ngemva kokubuyekezwa komuntu nokuthi ingabe amanani amaphutha ayahluka ezimangalweni zezokwelapha, zempahla noma zezimoto. Azikho kulezo zinyathelo ezinikezwa emthonjeni.

Iqhaza lokubuyekezwa komuntu kungenye indaba esemqoka. I-WIRED ibika ukuthi amanye amasistimu ahloselwe ukwenza imibiko yokuqala ngokuzenzakalelayo, ukuhlaziywa kwesithombe, ukubuyekezwa kwamadokhumenti noma izinkokhelo, kuyilapho abalungisi bekhathazekile ngokuthi baqeqesha ukushintshwa kwabo. Ukubika okuzayo kufanele kuqinisekise ukuthi abasebenzi bangakwazi yini ukweqa isincomo esizenzakalelayo, ukuthi banesikhathi esanele negunya lokukuphenya, nokuthi amakhasimende ayatshelwa yini uma i-AI inikele esinqumweni. I-athikili enikeziwe ayisho ukuthi yiziphi izinqubo zokudlulisa icala, ukudalula noma ukuhlola noma yimuphi umshwalense ohlinzekayo njengamanje.

Idatha yabasebenzi nayo idinga ukucutshungulwa. I-WIRED ibika ukwehla kwamathuba omsebenzi ngamaphesenti angama-21 emkhakheni onyakeni owodwa kanye nokwehla okungamaphesenti angama-50 kokuthunyelwe kwezinga lokungena kusukela ngo-2025, kodwa impahla enikeziwe ayiwabonisi amasethi edatha ayisisekelo noma afakazele ukuthi yi-AI imbangela. Ukulandelela kufanele kuhlole ukuthi ingabe abalungisi abanolwazi bayasetshenziswa yini kabusha, ukuthi izindlela zokungena ziyanyamalala yini nokuthi ukuzuza kokukhiqiza kuhumushela kusevisi engcono, amaphrimiyamu aphansi noma imisebenzi embalwa nje. Izinkampani kufanele zihlukanise i-automation ehleliwe nezinguquko ezibanzi zabasebenzi.

Okokugcina, i-athikili iphakamisa ukuthi okuzenzakalelayo kungase kuvikeleke kakhulu emsebenzini wokulawula olinganiselwe, onemiphumela ephansi kunezinqumo ezinquma isinxephezelo ngemva kokulahlekelwa. I-WIRED ibika ukuthi uJackson uthole i-AI iwusizo ekwandiseni izimoto eziqashiswayo ezivamile kodwa wenqaba ukufingqwa kwezimangalo ezingalungile kanye nokushintshwa okubanzi kokwahlulela komuntu. Okufanele ukubuke ukuthi ingabe abahlinzeki bomshwalense bawanciphisa amasistimu ukuze benze imisebenzi enezivikelo ezicacile noma bawakhulise baye ezinkokhelweni ezizenzakalelayo ngokugcwele. Umthombo awuhlinzeki ngokuhlolwa okuzimele kweLemonade, Ipulazi Lombuso nanoma yimuphi omunye umshwalense wokunemba kwamanje, imiphumela yamakhasimende noma izivikelo.

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