AI Understanding is committed to accuracy. When we discover a factual error in published content — whether reported to us by a reader, a source, or our own editors — we correct it promptly and transparently.
How to report a correction
Email [email protected] with the subject line "Correction: [page URL]" and include:
- The URL of the page containing the error
- The exact text or claim you believe is incorrect
- The correct information, with a source if possible
- Your name and email so we can follow up
You can also submit through our contact form or report-an-issue page. We aim to respond within two business days.
How we evaluate correction requests
An editor reviews every correction request. We verify the claim against original sources before making any change. If the request is valid, we update the article. If we cannot verify it or disagree with the proposed change, we respond explaining our reasoning.
Levels of correction
1. Typo or formatting fix
Misspellings, broken links, or formatting issues that do not change the meaning of an article are fixed silently. We do not add a correction note for these.
2. Factual correction
When we change a factual claim — a date, a number, a name, a capability, a quote — we add a Correction note at the bottom of the article describing what was changed and when. The original incorrect text is removed; the correction note explains what it previously said.
3. Significant update
When a piece materially changes after publication — for example, when the underlying news develops or a company issues a clarification — we add an Update note with the date and a summary of what changed. This preserves the original reporting while making the timeline transparent.
4. Retraction
If an article is so substantially flawed that correction is insufficient, we retract it. We leave the URL live with a retraction notice explaining what was wrong and why, rather than deleting the page silently. Retractions are rare and require approval from our editor.
Cosmetic and copy edits
Minor stylistic edits — rephrasing for clarity, tightening prose, adjusting headings — do not require a correction note as long as the meaning is preserved.
Updates for changing information
AI moves fast. When prices, model capabilities, or feature availability change after we publish, we update the relevant articles and mark them with the new review date. We do not treat these refresh updates as "corrections" — the original article was accurate as of its publication date.
Source removal requests
We generally do not remove published articles on request, even from named subjects. We will consider it only in cases involving legal compulsion, threats to safety, or where the original reporting itself was substantially in error and a retraction is appropriate.
Right of reply
If you are a person or organization named in one of our articles and believe we have characterized you incorrectly, you may submit a response. Substantive, verifiable responses are added as an update or appended note at the editor's discretion.
Tracking corrections
All corrections and updates are dated and visible on the article page itself. We do not rewrite history — the goal of this policy is that any reader can see what changed, when, and why.
Questions
For questions about this policy, contact [email protected].
Last updated
Last reviewed: May 2026.