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CPAs can use AI tools with client data only in ways that respect their confidentiality duties.
For tax work, the rules of Internal Revenue Code section 7216 on disclosing or using tax return information also apply. In practice that means knowing where the data goes, getting client consent or contractual protections when required, and vetting the vendor before any client information enters the tool. This matters because pasting a client file into the wrong chatbot can be an unauthorized disclosure with professional, civil and even criminal consequences.
Three sets of rules shape how a CPA can use AI with client information. The first is the AICPA Code of Professional Conduct. Its Confidential Client Information Rule (1.700.001) bars members in public practice from disclosing confidential client information without the client's specific consent, with limited exceptions such as responding to a valid subpoena or a peer review. The Code also has interpretations on third-party service providers, which cover most AI vendors. Broadly, the member should tell the client before sharing confidential information with such a provider. The member should also either have a contract requiring the provider to keep the information confidential, with reasonable assurance that it has procedures to do so, or get the client's specific consent. The second applies to tax preparers. Section 7216 makes it a crime for a return preparer to knowingly or recklessly disclose or use tax return information outside permitted purposes. Section 6713 adds a civil penalty. The Treasury regulations under section 7216 list some disclosures that need no consent. Many others need written consent obtained before the disclosure, signed and dated by the taxpayer, and in the format the IRS prescribes; Revenue Procedure 2013-14 gives the format guidance. Tax return information disclosed to anyone outside the United States gets stricter treatment. Whether a particular AI vendor falls under a no-consent exception is a legal question the firm should resolve with counsel, not assume. The third is data security law. Tax and accounting firms are generally covered by the FTC Safeguards Rule, which requires a written information security program. IRS Publication 4557 gives practical safeguarding guidance. Two misconceptions are common: stripping names does not make data anonymous. A combination of location, income, business type and dates can identify a client; and an enterprise AI plan does not remove the firm's obligations. It only makes them easier to meet.
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Professional bodies, state boards and the IRS are paying more attention to AI in tax and accounting practice. Firms should expect more specific guidance, updated engagement letter language and AI-specific vendor contract terms. How confidentiality and section 7216 apply to particular AI setups may be clarified over time, so firms should watch AICPA and IRS publications rather than rely on today's assumptions. Technology is also moving toward private deployments and stronger contractual data controls, which make compliant use easier. Consent, documentation and professional judgment will still be required.
A tax preparer wants help drafting a reply to a client's IRS notice. Instead of pasting the notice into a free consumer chatbot, they use the firm's approved enterprise tool under a contract that bars training on inputs, and first remove the name, SSN and address.
A firm evaluating an AI bookkeeping assistant asks the vendor for its SOC 2 Type II report, data retention periods, subprocessor list and data processing location. It also checks whether a written contract bars the vendor from using client data to train its models.
A firm updates its engagement letters to tell clients that third-party service providers, including AI tools, may process their information. It also reviews whether any planned use of tax return information needs separate section 7216 consent.
A staff accountant pastes a client's full trial balance and payroll register into a personal chatbot account. The firm treats this as a possible unauthorized disclosure: it reviews the tool's data terms, asks for deletion where possible, documents the incident and retrains staff.
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Dejando a las audiencias que no hablan inglés ni a expertos solo con fuentes de baja calidad.
Separe los riesgos de daños al producto, mal uso y pérdida de control/desalineación.
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Prefiera fuentes primarias y evaluaciones concretas a afirmaciones de marketing.
Identifique un camino de acción: carrera, política, financiamiento o habilidades, no solo concientización.
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CPAs can use AI tools with client data only in ways that respect their confidentiality duties. For tax work, the rules of Internal Revenue Code section 7216 on disclosing or using tax return information also apply. In practice that means knowing where the data goes, getting client consent or contractual protections when required, and vetting the vendor before any client information enters the tool. This matters because pasting a client file into the wrong chatbot can be an unauthorized disclosure with professional, civil and even criminal consequences.
La regla prohíbe la divulgación sin el consentimiento específico del cliente, con excepciones limitadas, como responder a una citación válida o una revisión por pares.
La Sección 7216 es una disposición penal dirigida a los preparadores de declaraciones que revelen o utilicen indebidamente información de la declaración de impuestos.
La sección 6713 establece la pena civil que va junto con la disposición penal de la sección 7216.
Las regulaciones requieren consentimiento por escrito antes de la divulgación, firmado y fechado por el contribuyente, y en el formato que prescribe el IRS. Rev. Proc. 2013-14 proporciona orientación sobre el formato.
El miembro debe informar al cliente y confiar en un contrato que obligue al proveedor a mantener la información confidencial, con una seguridad razonable de sus procedimientos, u obtener un consentimiento específico.
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