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AI-agenten

An AI agent is a system that uses observations and a goal to choose actions, often through tools, and then evaluates what happened.

2 min readLaatst bijgewerkt Part of the Building with AI Systems learning path

Overzicht

Products use the term differently. The practical questions are what the system can do, under whose authority, and how completion is verified.

Key takeaways

  • Specify authority and stopping conditions.
  • Treat external instructions as untrusted content.
  • Verify final state and disclose partial completion.

Diepe duik

A typical agent loop observes the current state, selects an action, receives a result, and decides whether to continue. The model may participate in planning or action selection, while ordinary software enforces permissions, budgets, and tool contracts. Define the stopping conditions before execution. A task can be complete, blocked, cancelled, or only partially achieved. Repeated attempts without new evidence can waste resources or repeat harmful side effects. Limit action count, elapsed time, and spending where relevant. External content can contain instructions that conflict with the user’s goal. Treat pages, messages, and tool responses according to their trust level. A document describing an action does not grant permission to carry it out. Evaluate real outcomes. For a file-editing agent, inspect the final files and run appropriate checks. For an account workflow, verify the intended account and state. Record enough evidence to explain what changed and what remains uncertain. More autonomy increases the importance of clear boundaries and recovery procedures.

Technisch inzicht

An agent can produce a convincing account of success while its tools failed. Completion should be tied to observable postconditions, not to generated narration.

Define completion before acting

  1. Suppose an agent must create a draft event for Tuesday at 2 p.m. in a specified calendar.
  2. The postconditions include the correct calendar, date, time zone, title, and draft state. A successful tool response alone is not enough if it saved to another calendar.
  3. Read the resulting record and report any mismatch before declaring the task complete.

The invented workflow demonstrates outcome-based verification.

Strategische impact

Build choices

Ontwerp op applicatieniveau bepaalt of AI de werkelijke resultaten verbetert.

Team and workflow

Een goede workflowintegratie zorgt voor productiviteitswinst waar gebruikers op kunnen vertrouwen.

Risk and safety

Goed gedefinieerde gebruiksscenario's verminderen de veranderingsmoeheid en het implementatierisico.

Implementatie in de echte wereld

Repair a failing test, then rerun it and inspect the change.

Collect authorized records and produce a report with traceable sources.

Risico's en vangrails

Het automatiseren van een kapot proces kan bestaande problemen versterken.

Teams kunnen overautomatiseren en het benodigde menselijke oordeel wegnemen.

De kwaliteit kan afwijken als de resultaten niet voortdurend worden geëvalueerd.

Implementatie routekaart

1

Breng de huidige workflow in kaart en identificeer de stap met de hoogste wrijving.

2

Definieer menselijke controlepunten vóór volledige automatisering.

3

Train gebruikers op het gebied van prompts, escalatiepaden en kwaliteitsnormen.

4

Volg de resultaten op taakniveau om duurzame waarde te bevestigen.

Sources and further reading

Blijf verkennen

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Frequently asked questions

Does an agent need unrestricted access?

No. Narrow tools and permissions can support useful work while limiting the consequences of mistakes.