Back to News
ProductAI Understanding briefing

Vertafore launches AI agents for insurance policy workflows

Beinsure reports that Vertafore has launched two AI agents that extract policy data and check issued policies for discrepancies, with availability in AMS360 and early access for Sagitta users.

4 min readRead the linked source
Source-provided image accompanying Vertafore launches AI agents for insurance policy workflows
Source referenceSource recorded
Publisher
beinsure.com
Source type
Linked source — primary-source status has not been established.
ContextUnderstand this in 60 seconds

What happened

Beinsure reports that Vertafore launched the Velocity Policy Intake Agent and Velocity Policy Check Agent to automate policy administration for independent insurance agencies and brokerages. The Intake Agent extracts information from policy documents and proposes updates to agency management systems, while the Check Agent compares issued policies with applications, quotations and other records. Employees review and authorize changes before they are applied. Beinsure says pricing was not disclosed and the reported performance claims have not been independently confirmed.

Beinsure reports that Vertafore’s Velocity Policy Intake Agent extracts information from PDFs, declarations pages, binders, quotations, applications, schedules and spreadsheets, maps details to agency management system fields, and identifies new, modified, missing or conflicting information. Employees retain approval authority; after authorization, the system updates the management system and files supporting documents. Beinsure says the product is available through AgencyOne with AMS360 and is in early access for Sagitta users.

Beinsure reports that the Velocity Policy Check Agent compares issued policies with agency-management-system data and other source documents, flags discrepancies in coverage, limits, deductibles and contractual terms, and recommends corrections. After approval, it applies corrections, creates follow-up tasks when needed and records review history. Beinsure says the Check Agent is available in AMS360. Vertafore reportedly claimed reductions of up to 87% for Intake Agent time on a tested commercial property and general liability package and up to 90% for policy verification per line of business. Those figures were not independently confirmed.

Source details: beinsure.com ↗

Why it matters

The launch targets repetitive administrative work in a sector where policy records affect servicing, quoting, endorsements and compliance. If the reported capabilities perform reliably, agencies could reduce manual entry and identify coverage discrepancies earlier, while preserving employee approval and an audit trail. The practical value will depend on document accuracy, integration coverage and how often staff must correct the agents’ proposals. Beinsure’s reported time savings are company-linked testing claims, not independent results.

The products address two points where incomplete or inconsistent records can create operational and financial risk: entering policy information into an agency management system and checking whether issued coverage matches what was requested. More complete records could help staff with servicing, endorsements, remarketing, quoting and proposals, but the source does not provide independent accuracy testing or error rates.

The reported workflow keeps insurance professionals responsible for approving changes, which limits the claim to assisted automation rather than fully autonomous policy administration. Beinsure says Vertafore is positioning the tools within a broader Agentic Agency strategy spanning sales, submissions, servicing, accounting and business intelligence. That broader expansion is a company strategy, not evidence that those additional workflows are already available.

Interactive Mechanism

Interactive Mechanism: How It Actually Works

Explore the underlying technology behind this development interactively.

Agent Lifecycle Stage:
1
User Intent & Planning: "Audit customer refund request #4092 and settle payment."
2
Tool Calling: Emits structured JSON call crm_get_transaction(id='4092').
3
Guardrail & Verification:🛡️ Paused: High-value action requires human operator sign-off.
4
Final Settlement: Refund recorded, email receipt dispatched, and audit log stored.
Core takeaway: An AI agent is not just a language model—it is a closed loop of planning, tool invocation, and environment feedback. Production systems require self-healing retries and strict human approval guardrails.
Interactive Concept Check+10 Points
AI Agents Quiz

An agent must create a draft calendar event for Tuesday at 2 p.m. Which evidence would establish the requested result?

What to watch next

Watch for independent evidence of accuracy across policy types, details on pricing and broader availability, and whether the agents support management systems beyond the reported AMS360 and Sagitta access conditions. Agencies should also assess how frequently human reviewers override proposed changes and whether the audit records are sufficient for errors-and-omissions risk management.

The source does not disclose subscription or implementation pricing, supported document volumes, accuracy benchmarks, rollout dates for Sagitta, or availability for other agency-management platforms. It also does not independently verify Vertafore’s testing results or establish whether the reported time reductions apply broadly across agencies and policy complexity levels.

Further reporting should examine false positives, missed discrepancies, handling of unusual policy language and the controls around approvals, corrections and stored review histories. Those details will determine whether the tools reduce workload without introducing new recordkeeping or errors-and-omissions risks.

Related guides & quizzes

Found this useful?