AI in Nurse Telephone Triage Quiz

Answers and explanations appear as you take the quiz.

1. How are questions ordered within a Schmitt-Thompson protocol?
   • Alphabetically by symptom
   • From most to least serious, with the first positive answer pointing to a disposition
   • Randomly to avoid bias
   • From least to most serious so callers stay calm
2. What does the upgrade-only rule mean for AI in a triage system?
   • AI can only be used on upgraded computers
   • Automated components may raise urgency but cannot lower a disposition without a nurse
   • The system must upgrade its protocols monthly
   • Callers can upgrade to a physician for a fee
3. What is undertriage?
   • Sending a caller to a higher level of care than needed
   • Sending a caller to a lower level of care than they need
   • Taking too long to answer the phone
   • Using fewer protocols than required
4. What did the 2015 BMJ study by Semigran and colleagues find about online symptom checkers?
   • They matched nurse triage accuracy exactly
   • Their triage advice was often wrong, though generally cautious
   • They were banned by regulators
   • They only worked for pediatric symptoms
5. In the recommended architecture, what job does the language model perform?
   • Choosing the final disposition on its own
   • Turning free-text answers into structured yes, no or unknown responses for the protocol engine
   • Rewriting the protocols each night
   • Billing the caller's insurance
6. Why is negation, such as 'no chest pain, just tightness,' highlighted as a danger point?
   • Models handle negation perfectly
   • Models are weak at negation and hedged answers, which can hide serious symptoms
   • Negation is not allowed in triage calls
   • It only matters for pediatric calls
7. What should happen when an intake bot receives a red-flag phrase like 'lips turning blue'?
   • Finish the full intake form first
   • Immediately escalate, directing emergency action and alerting the nurse
   • Schedule a routine appointment
   • Ask the caller to rephrase
8. Which organization does the guide say publishes telehealth nursing practice standards?
   • The American Academy of Ambulatory Care Nursing
   • The Federal Communications Commission
   • The American Bar Association
   • The National Weather Service