What Research Says About AI and Workplace Productivity Quiz

Answers and explanations appear as you take the quiz.

1. In the Brynjolfsson, Li and Raymond customer support study, which agents gained the most from AI?
   • The most experienced agents
   • Novice and lower-skilled agents
   • Managers only
   • Agents who did not use the tool
2. What did Noy and Zhang's 2023 Science study find about ChatGPT on writing tasks?
   • It made writing slower but better
   • It cut time by about 40 percent and raised rated quality by about 18 percent
   • It had no measurable effect
   • It reduced quality significantly
3. What does the 'jagged technological frontier' describe?
   • The uneven boundary of tasks AI does well versus poorly
   • A new chip design
   • A regional internet outage
   • A pricing model for AI tools
4. In the BCG study, what happened on the task designed to fall outside AI's abilities?
   • AI users were more accurate
   • AI users were less likely to get the right answer
   • Nobody completed the task
   • Results were identical
5. What did METR's 2025 randomized trial with experienced developers find?
   • They were about 55 percent faster
   • They were about 19 percent slower while believing they were faster
   • They stopped using AI entirely
   • AI wrote all their code
6. Which is a reason the guide gives for experiments showing larger gains than economy-wide studies?
   • Experiments isolate tasks that suit AI, while real jobs mix many tasks
   • Economy-wide studies use newer models
   • Experiments never use randomization
   • Workers refuse AI outside experiments
7. Why does the guide warn against relying on self-reported time savings?
   • Workers always overstate them on purpose
   • METR's participants believed they were faster when measurement showed they were slower
   • Surveys are illegal
   • Self-reports are always lower than reality
8. What historical pattern do economists compare AI's productivity effects to?
   • The immediate boom from the printing press
   • The lag in measured productivity after electricity and computers
   • The decline of agriculture
   • Stock market cycles