AI in Public Sector Quiz

Answers and explanations appear as you take the quiz.

1. A public service uses a model to prioritize benefit cases. What must not happen?
   • Staff document who reviews recommendations
   • A proxy score silently determines a person’s access to the service
   • The agency tests accessibility
   • The service measures incomplete applications
2. Why are a triage model and an eligibility recommendation different contexts of use?
   • Both always make final decisions
   • Triage systems cannot affect people
   • Eligibility is only a data-format question
   • They can have different consequences and require different evidence and oversight
3. Which feature gives a person a meaningful remedy for an incorrect outcome?
   • A generic explanation that names no factors
   • An internal benchmark dashboard
   • A clear route to challenge or correct it
   • A longer processing queue
4. Why test accessibility and relevant populations before deployment?
   • A system may produce unequal error or access burdens not visible in an overall score
   • Accessibility changes model size only
   • An average error rate proves equal access
   • Public services need no user testing
5. A pilot performs well on a benchmark. What additional check is needed before operational use?
   • Treat the benchmark as deployment authorization
   • Skip staff training
   • Assume vendors carry agency responsibility
   • Review procurement, security, records, privacy, and applicable authority independently
6. What should an explanation identify when a person asks why a decision occurred?
   • A generic statement that AI was involved
   • The actual factors used in the specific decision
   • The vendor’s company history
   • Only the overall model accuracy
7. Who remains responsible when an agency uses a vendor model?
   • The agency for the complete workflow, including updates and staff practice
   • The vendor alone
   • The system’s training dataset
   • The person affected by the result
8. What should a public-service plan include for system failure?
   • A rule to deny every pending case
   • An unreviewed substitute score
   • A fallback route for people and staff when the system is unavailable
   • A hidden outage message