AI for Small Business Owners Quiz

Answers and explanations appear as you take the quiz.

1. What does the guide recommend as a first step for a small business adopting AI?
   • Buy the most expensive specialized tool
   • Automate every customer interaction at once
   • Pick one frequent, low-risk task that is easy to check
   • Build a custom AI model
2. Why should quote totals be calculated in a spreadsheet, not by the AI?
   • Language models can make arithmetic mistakes
   • Spreadsheets write better descriptions
   • AI tools cannot read price lists
   • Customers require spreadsheet files
3. What role does AI play in bookkeeping preparation, according to the guide?
   • It files taxes automatically with no review
   • It replaces the accountant entirely
   • It guarantees legally correct tax advice
   • It suggests categories and flags items, and the owner and accountant review them
4. What is the purpose of a business context file?
   • To store customer payment details
   • To give AI your real services, prices, policies and tone so outputs fit your business
   • To replace your website
   • To track employee hours
5. Which prompt constraint does the guide suggest to reduce invented details?
   • Always write at least 500 words
   • Use as many adjectives as possible
   • If information is missing, ask rather than guess
   • Never mention prices
6. What should an owner avoid pasting into an AI tool unless its terms clearly allow it?
   • A public product description
   • Payment card numbers and sensitive customer data
   • A draft social media post
   • The business's opening hours
7. Which belief does the guide describe as a misconception?
   • AI can draft marketing copy
   • Outputs should be checked before use
   • Data settings differ between plans
   • A small business needs a custom AI system or a large budget to benefit
8. What safeguard should any automated customer reply channel include?
   • A handoff to a person when it cannot answer
   • A rule to never reply on weekends
   • Replies written only in formal legal language
   • Automatic discounts on every reply