How to Dispute a Medical Bill With AI Quiz

Answers and explanations appear as you take the quiz.

1. How does a provider's bill differ from an Explanation of Benefits?
   • The EOB is the final bill and must be paid within 30 days
   • The bill comes from your insurer and the EOB comes from the hospital
   • The EOB comes from your insurer and shows billed, allowed and paid amounts plus your share, but it isn't a bill
   • They are two copies of the same document
2. On an itemized hospital bill, what do CPT/HCPCS codes describe compared with ICD-10 codes?
   • CPT and HCPCS codes describe procedures, supplies and drugs, while ICD-10 codes describe diagnoses
   • CPT codes describe diagnoses, while ICD-10 codes describe procedures
   • Both describe the insurer's payment decision
   • CPT codes are patient account numbers
3. AI flags the same CPT code billed twice on the same date. What is the best next step?
   • Refuse to pay the entire bill
   • Report the hospital for fraud right away
   • Assume it's an error and subtract it from your payment
   • Ask the billing office to explain it, since a repeated code can be legitimate or a mistake
4. Before pasting an EOB into a chatbot, what should you remove?
   • The CPT codes
   • Your name, date of birth, member ID and account numbers
   • The dates of service
   • The charge amounts
5. You get a bill from an out-of-network anesthesiologist after surgery at an in-network hospital. Which U.S. law's protections does the guide suggest citing?
   • HIPAA
   • The Fair Credit Billing Act
   • The No Surprises Act
   • The Magnuson-Moss Warranty Act
6. In medical billing, what does 'unbundling' mean?
   • Billing separately for items that are normally billed together as one package
   • Billing for a higher level of visit than was provided
   • Sending a bill before insurance has processed the claim
   • Charging for a service dated after discharge
7. What should an AI-drafted appeal of a denied MRI be built around?
   • How long you've been a customer of the insurer
   • A general complaint about insurance costs
   • The AI's estimate of a fair price for the MRI
   • The insurer's stated denial reason and the plan wording it cites
8. Why can't AI confirm on its own that a medical bill is wrong?
   • Chatbots aren't allowed to read billing codes
   • It can't see your medical records, so it can only flag patterns to question
   • Billing codes are secret and unpublished
   • AI tools always side with hospitals